On March 23, 11 a.m. CT, I’m sitting down with Naveen Chhabra, infrastructure and operations analyst for Forrester Research, to discuss Dickerson’s hierarchy of service reliability. Naveen has been with Forrester for over seven years, after spending 15 Continue...

Zenoss is very pleased to announce the general availability of Resource Manager 6.4, Service Impact 5.5.1 and Control Center 1.6.5 along with upgrades to related ZenPacks. These updates are included in the latest release of Zenoss Cloud and Zenoss as a Continue...

Aligning business objectives and running complex hybrid IT environments have always required a balancing act for IT leaders. Over the past few years, digital transformation has become more of an essential IT strategy than a buzzword. A spotlight on dig Continue...

Large organizations that wish to scale at an aggressive pace need IT departments that can be both nimble and agile. With DevOps and site reliability engineering (SRE) methodologies, IT teams can improve the agility, availability and performance of appl Continue...

Google has effectively made the discipline of site reliability engineering (SRE) a DevOps best practice by publishing two decades’ worth of lessons in keeping alive the most scalable apps on the planet. As more organizations make the shift (or “transfo Continue...