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Proactive IT Monitoring & Service Impact Analysis

Zenoss eliminates delays associated with manual notification of service degradation or outages.

Zenoss  Zenoss + ServiceNow  ServiceNow

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Zenoss Integration With CMDB Tools

A configuration management database (CMDB) is a repository that acts as a data warehouse for IT installations. Many organizations use the CMDB as the starting point for an IT infrastructure monitoring solution to seed the infrastructure elements that need to be monitored. Having this operational perspective of the CMDB provides a more holistic view of the IT infrastructure model and the services built on top of it. CMDB is an invaluable itegration source because Zenoss can leverage its contents to automatically identify both new and modified resources to monitor. Zenoss can improve CMDB accuracy by supplementing its database with real-time information and newly discovered IT resources, benefiting the people and applications that rely on it.

 

The ability to import business services from CMDB into the impact module was a huge timesaver, and it was important to us that we would no longer be required to manually update the CMDB.

Central 1 Credit Union

 

Accurate, Actionable Data for Resolution

  • Leverage CMDB to automatically identify both new and modified resources
  • Improve accuracy by extending the database with real-time information and newly discovered IT resources
  • Integrate with stand-alone CMDB tools to ensure that IT Ops and IT service management (ITSM) teams can work together efficiently and effectively during service disruptions
  • Up-to-date, accurate and actionable information available at all times enables ITSM teams to quickly initiate the resolution process and minimize disruptions

Intelligent & Automated Workflows

  • Seamlessly integrate with industry-leading tools such as ServiceNow, BMC, CA Technologies and HP
  • Quickly respond to business demands and reduce friction through monitoring speed and agility
  • Realize fast time to value when adopting new technologies in support of strategic initiatives
  • Automate alerting and remediation through integration with other systems in your IT environment, including service desk, provisioning and orchestration systems
  • Get improved real-time visibility into when a deployed configuration deviates from the architected design, ensuring IT Ops is always in the know

Learn more about integrating Zenoss with your CMDB tool.    Contact Us


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