ZenossZenoss

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A Modern SaaS Platform for Software-Defined IT Operations

FEATURES

ZENOSS CLOUD

PROFESSIONAL

For smaller, simpler environments
(Limited data | Basic support)


Request a Quote

 

ZENOSS CLOUD

ENTERPRISE

For larger, dynamic environments
(Large-scale data | Premium support)


Request a Quote

Public cloud monitoring
Google CloudAmazon Web Services (AWS)Azure
 
Google CloudAmazon Web Services (AWS)Azure
Extensibility & enterprise ZenPacks      
What We Monitor      
Monitoring of servers, storage, networking, virtualization, operating systems and more      
Monitoring of hyperconverged systems      
Monitoring of containers      
Monitoring of custom metrics      
Smart View      
AI-guided anomaly detection & capacity planning      
Root-cause isolation with Service Impact      
Multitenancy      
Data points per day 40K/resource included
20K increments available
  120K/resource included
20K increments available
Data retention 3 months included
More available
  15 months included
More available
Integrations with ITOM solutions      
Integrations      
CMDB      
Incident management      
Network performance      
Orchestration & provisioning      
Unified communications      
Application performance monitoring (APM)      
Log analytics      
Business intelligence      
Support Features      
Support availability 24/5 (Standard)   24/7 (Urgent)
24/5 (Standard)
Online support Unlimited   Unlimited
Phone support 2 calls / month   Unlimited
Customer success contact Available   Dedicated
Initial response time 4 hours (Urgent)
10 hours (Standard)
  2 hours (Urgent)
8 hours (Standard)
Remote troubleshooting      
Zenoss Developer Center      
Training credits      
Getting started services      
  Request a Quote   Request a Quote

FEATURES

:

ZENOSS CLOUD

PROFESSIONAL

For smaller, simpler environments
(Limited data | Basic support)


Request a Quote

Public cloud monitoring:
Google CloudAmazon Web Services (AWS)Azure
Extensibility & enterprise ZenPacks:
 
What We Monitor:
 
Monitoring of servers, storage, networking, virtualization, operating systems and more:
 
Monitoring of hyperconverged systems:
 
Monitoring of containers:
 
Monitoring of custom metrics:
 
Smart View:
 
AI-guided anomaly detection & capacity planning:
 
Root-cause isolation with Service Impact:
 
Multitenancy:
 
Data points per day:
40K/resource included
20K increments available
Data retention:
3 months included
More available
Integrations with ITOM solutions:
 
Integrations:
 
CMDB:
 
Incident management:
 
Network performance:
 
Orchestration & provisioning:
 
Unified communications:
 
Application performance monitoring (APM):
 
Log analytics:
 
Business intelligence:
 
Support Features:
 
Support availability:
24/5 (Standard)
Online support:
Unlimited
Phone support:
2 calls / month
Customer success contact:
Available
Initial response time:
4 hours (Urgent)
10 hours (Standard)
Remote troubleshooting:
 
Zenoss Developer Center:
 
Training credits:
 
Getting started services:
 

FEATURES

:

ZENOSS CLOUD

ENTERPRISE

For larger, dynamic environments
(Large-scale data | Premium support)


Request a Quote

Public cloud monitoring:
Google CloudAmazon Web Services (AWS)Azure
Extensibility & enterprise ZenPacks:
 
What We Monitor:
 
Monitoring of servers, storage, networking, virtualization, operating systems and more:
 
Monitoring of hyperconverged systems:
 
Monitoring of containers:
 
Monitoring of custom metrics:
 
Smart View:
 
AI-guided anomaly detection & capacity planning:
 
Root-cause isolation with Service Impact:
 
Multitenancy:
 
Data points per day:
120K/resource included
20K increments available
Data retention:
15 months included
More available
Integrations with ITOM solutions:
 
Integrations:
 
CMDB:
 
Incident management:
 
Network performance:
 
Orchestration & provisioning:
 
Unified communications:
 
Application performance monitoring (APM):
 
Log analytics:
 
Business intelligence:
 
Support Features:
 
Support availability:
24/7 (Urgent)
24/5 (Standard)
Online support:
Unlimited
Phone support:
Unlimited
Customer success contact:
Dedicated
Initial response time:
2 hours (Urgent)
8 hours (Standard)
Remote troubleshooting:
 
Zenoss Developer Center:
 
Training credits:
 
Getting started services:
 

Access platform extensions at no additional cost

When you purchase Zenoss software, you gain access to our full range of commercial, open-source and community extensions, known as ZenPacks — giving you the ability to monitor specific device types and extend the capabilities of the monitoring platform itself.

Size and scale your solution without added complexity

Zenoss' simple pricing structure is based on the number of devices that need to be monitored, without any base software cost or charges based on users, device components or physical footprint. Each IT asset simply counts as one device — making it easy to calculate and scale the solution as needs grow.

Managed Resource (MR): Any monitored physical or virtual device. Examples of MRs include servers, routers, virtual machines and hosts, operating systems, cloud compute instances, and databases.

Data Point: An event or a unique instance of a metric collected during a polling cycle or received from an ad hoc data source such as a container. For example, Zenoss typically receives multiple metrics from a device during each polling cycle — each is one data point.

Deployment Options

Learn more about SaaS-based Zenoss Cloud as well the option to deploy Zenoss on prem. 

Learn More

Support Access

Support Portal

Already have a support plan with us? Log in to the Customer Support Portal.

Knowledge Base

Browse troubleshooting guides, support articles, best practices and more.