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A Modern SaaS Platform for Software-Defined IT Operations

FEATURES

ZENOSS CLOUD

PROFESSIONAL

For smaller, simpler environments
(Limited data | Basic support)


Request a Quote

 

ZENOSS CLOUD

ENTERPRISE

For larger, dynamic environments
(Large-scale data | Premium support)


Request a Quote

Public cloud monitoring
Google CloudAmazon Web Services (AWS)Azure
 
Google CloudAmazon Web Services (AWS)Azure
Extensibility & enterprise ZenPacks   
What We Monitor 
Monitoring of servers, storage, networking, virtualization, operating systems and more   
Monitoring of hyperconverged systems   
Monitoring of containers   
Monitoring of custom metrics   
Smart View   
AI-guided anomaly detection & capacity planning   
Root-cause isolation with Service Impact   
Multitenancy   
Data points per day40K/resource included
20K increments available
 120K/resource included
20K increments available
Data retention3 months included
More available
 15 months included
More available
Integrations with ITOM solutions   
Integrations 
CMDB   
Incident management   
Network performance   
Orchestration & provisioning   
Unified communications   
Application performance monitoring (APM)   
Log analytics   
Business intelligence   
Support Features 
Support availability24/5 (Standard) 24/7 (Urgent)
24/5 (Standard)
Online supportUnlimited Unlimited
Phone support2 calls / month Unlimited
Customer success contactAvailable Dedicated
Initial response time4 hours (Urgent)
10 hours (Standard)
 2 hours (Urgent)
8 hours (Standard)
Remote troubleshooting   
Zenoss Community   
Training credits   
Getting started services   
 Request a Quote Request a Quote

FEATURES

:

ZENOSS CLOUD

PROFESSIONAL

For smaller, simpler environments
(Limited data | Basic support)


Request a Quote

Public cloud monitoring:
Google CloudAmazon Web Services (AWS)Azure
Extensibility & enterprise ZenPacks:
 
What We Monitor:
Monitoring of servers, storage, networking, virtualization, operating systems and more:
 
Monitoring of hyperconverged systems:
 
Monitoring of containers:
 
Monitoring of custom metrics:
 
Smart View:
 
AI-guided anomaly detection & capacity planning:
 
Root-cause isolation with Service Impact:
 
Multitenancy:
 
Data points per day:
40K/resource included
20K increments available
Data retention:
3 months included
More available
Integrations with ITOM solutions:
 
Integrations:
CMDB:
 
Incident management:
 
Network performance:
 
Orchestration & provisioning:
 
Unified communications:
 
Application performance monitoring (APM):
 
Log analytics:
 
Business intelligence:
 
Support Features:
Support availability:
24/5 (Standard)
Online support:
Unlimited
Phone support:
2 calls / month
Customer success contact:
Available
Initial response time:
4 hours (Urgent)
10 hours (Standard)
Remote troubleshooting:
 
Zenoss Community:
 
Training credits:
 
Getting started services:
 

FEATURES

:

ZENOSS CLOUD

ENTERPRISE

For larger, dynamic environments
(Large-scale data | Premium support)


Request a Quote

Public cloud monitoring:
Google CloudAmazon Web Services (AWS)Azure
Extensibility & enterprise ZenPacks:
 
What We Monitor:
Monitoring of servers, storage, networking, virtualization, operating systems and more:
 
Monitoring of hyperconverged systems:
 
Monitoring of containers:
 
Monitoring of custom metrics:
 
Smart View:
 
AI-guided anomaly detection & capacity planning:
 
Root-cause isolation with Service Impact:
 
Multitenancy:
 
Data points per day:
120K/resource included
20K increments available
Data retention:
15 months included
More available
Integrations with ITOM solutions:
 
Integrations:
CMDB:
 
Incident management:
 
Network performance:
 
Orchestration & provisioning:
 
Unified communications:
 
Application performance monitoring (APM):
 
Log analytics:
 
Business intelligence:
 
Support Features:
Support availability:
24/7 (Urgent)
24/5 (Standard)
Online support:
Unlimited
Phone support:
Unlimited
Customer success contact:
Dedicated
Initial response time:
2 hours (Urgent)
8 hours (Standard)
Remote troubleshooting:
 
Zenoss Community:
 
Training credits:
 
Getting started services:
 

Access platform extensions at no additional cost

When you purchase Zenoss software, you gain access to our full range of commercial, open-source and community extensions, known as ZenPacks — giving you the ability to monitor specific device types and extend the capabilities of the monitoring platform itself.

Size and scale your solution without added complexity

Zenoss' simple pricing structure is based on the number of devices that need to be monitored, without any base software cost or charges based on users, device components or physical footprint. Each IT asset simply counts as one device — making it easy to calculate and scale the solution as needs grow.

Managed Resource (MR): Any monitored physical or virtual device. Examples of MRs include servers, routers, virtual machines and hosts, operating systems, cloud compute instances, and databases.

Data Point: An event or a unique instance of a metric collected during a polling cycle or received from an ad hoc data source such as a container. For example, Zenoss typically receives multiple metrics from a device during each polling cycle — each is one data point.

Deployment Options
 

Ask about our on-premises options. 

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Support Access

Support Portal

Already have a support plan with us? Log in to the Customer Support Portal.

Knowledge Base

Browse troubleshooting guides, support articles, best practices and more.

Community Forums

Community support is available to all of our customers. Access the forums here.