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It's hard enough to run an operations center in the best of times, especially in large, complex environments supporting myriad applications. Some of the many challenges are: very tight windows for Level 1 before they have to escalate to Level 2 support Continue...

Industry analyst firm Forrester Research just released a new report entitled The Forrester Wave™: Artificial Intelligence for IT Operations, Q4 2020. In a 33-criterion evaluation of AIOps providers, Forrester identified the 11 most significant ones and Continue...

In a recently published Network World article, "How to Consolidate Network Management Tools," the author wrote about how "enterprise IT shops are getting serious about winnowing the tools they use for network capacity planning, monitoring, event correl Continue...

As I wrote in a previous blog post, the world has recently undergone unprecedented changes that have wreaked havoc for CIOs as they struggle to ensure operational continuity, especially in scenarios where extreme changes happen overnight. What does ope Continue...

As I wrote in a previous blog post, the world has undergone massive changes that have created chaos for CIOs as they struggle to ensure operational continuity, including when in scenarios where things change in an unprecedented fashion overnight. What Continue...

As I wrote in a previous blog post, the world has undergone massive changes that have created chaos for CIOs as they struggle to ensure operational continuity, including when in scenarios where things change in an unprecedented fashion overnight. What Continue...

COVID-19 has impacted the lives of almost everyone on the planet. Health and safety are obviously the top concerns. But as everyone knows, it has also severely disrupted businesses worldwide and has, specifically, created chaos for CIOs as they struggl Continue...

This blog post is a summary of the white paper “Exploring AIOps: Cluster Analysis for Events.” You can download the full white paper here. AIOps, i.e., artificial intelligence for IT operations, has become the latest strategy du jour in the IT operatio Continue...

To Our Zenoss #CustomersForLife and Extended Family, As the situation surrounding COVID-19 continues to evolve, I want to take a moment to share some important updates from the Zenoss frontlines. Our Priority We all have an obligation to do everything Continue...

It's common for modern businesses to rely on 2,000+ custom-developed applications and it requires substantial cost, time and effort to ensure 24/7 optimal performance of those applications. IT Ops teams depend on advanced application performance monito Continue...