The Zenoss-ServiceNow integration provides a shared resource for IT Ops and IT service management (ITSM) teams to work together efficiently and effectively during service disruptions. Integrating Zenoss with ServiceNow incident management and CMDB solutions allows organizations to automate problem resolution across their entire IT environments.
Zenoss gathers and automatically populates relevant data into incident tickets, eliminating delays from manually gathering incident details and notifying other teams of service disruptions. The current, accurate and actionable information gives all IT teams the continuous data required to quickly begin the resolution process and address issues before disruptions occur.
The Zenoss-ServiceNow integration is already helping enterprise customers worldwide: