Zenoss & ServiceNow


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ZenPack Integrations
-ServiceNow-Certified CMDB Integration Service
-Incident Management Integration Service - ServiceNow


Data Sheet: Zenoss-ServiceNow Partner
Solution Brief

Data Sheet: Integrating Zenoss & ServiceNow
Testimonial: How NetApp Benefits From the
Zenoss-ServiceNow Integration

White Paper: Maximizing Your CMDB
Investment to Get to a Life Without Outages

Blog Post: Thoughts on Knowledge

About ServiceNow

ServiceNow makes work better across the enterprise. Getting simple stuff done at work can be easy, and getting complex multistep tasks completed can be painless. ServiceNow’s applications automate, predict, digitize and optimize business processes and tasks, creating a better experience for employees and customers while transforming businesses. https://www.servicenow.com

The certified Zenoss-ServiceNow integration eliminates costly downtime in some of the largest IT environments in the world.

The Zenoss-ServiceNow integration provides a shared resource for IT Ops and IT service management (ITSM) teams to work together efficiently and effectively during service disruptions. Integrating Zenoss with ServiceNow incident management and CMDB solutions allows organizations to automate problem resolution across their entire IT environments.

Zenoss gathers and automatically populates relevant data into incident tickets, eliminating delays from manually gathering incident details and notifying other teams of service disruptions. The current, accurate and actionable information gives all IT teams the continuous data required to quickly begin the resolution process and address issues before disruptions occur.

The Zenoss-ServiceNow integration is already helping enterprise customers worldwide:

  • Improve operational efficiency through ticketing
  • Save downtime costs by reducing mean time to resolution (MTTR) for infrastructure and application issues
  • Achieve alignment between IT Ops and ITSM teams
  • Ensure design best practices through certified integrations

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