ServiceNow

Zenoss & ServiceNow

ServiceNow


Learn More

ZenPack Integrations
ServiceNow-Certified CMDB Integration Services


Resources

Data Sheet: Integrating Zenoss & ServiceNow
White Paper: Maximizing Your CMDB Investment to Get to a Life Without Outages
Blog Post: Thoughts on Knowledge


About ServiceNow

ServiceNow makes work better across the enterprise. Getting simple stuff done at work can be easy, and getting complex multistep tasks completed can be painless. ServiceNow’s applications automate, predict, digitize and optimize business processes and tasks, creating a better experience for employees and customers while transforming businesses. https://www.servicenow.com

The certified Zenoss-ServiceNow integration eliminates costly downtime in some of the largest IT environments in the world.

The Zenoss-ServiceNow integration provides a shared resource for IT Ops and IT service management (ITSM) teams to work together efficiently and effectively during service disruptions.

Zenoss gathers and automatically populates relevant data into incident tickets, eliminating delays from manually gathering incident details and notifying other teams of service disruptions. The current, accurate and actionable information gives all IT teams the continuous data required to quickly begin the resolution process and address issues before disruptions occur.

The Zenoss-ServiceNow integration is already helping enterprise customers worldwide:

  • Improve operational efficiency through ticketing
  • Save downtime costs by reducing mean time to resolution (MTTR) for infrastructure and application issues
  • Achieve alignment between IT Ops and ITSM teams
  • Ensure design best practices through certified integrations
     

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