unified communications monitoring

End-to-End Quality-of-Service Monitoring

Zenoss improves visibility, reduces complexity and provides vital insights into your unified communications systems in concert with log and NetFlow analytics as part of an end-to-end IT service model.

AI-Driven Monitoring for Unified Communications as a Service (UCaaS)

As organizations worldwide deal with a growing and potentially permanent remote workforce, demand for UCaaS offerings has risen sharply. According to industry analyst firm Gartner, “By 2023, the number of remote workers will have doubled to over two-thirds of digital workers, shifting buyer requirements to demand work-anywhere capabilities.” As such, many organizations are seeking the best ways to monitor and ensure quality of service for UCaaS applications.

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On-Prem Unified Communications Monitoring

Zenoss intelligent application and service monitoring, allows you to perform unified communications (UC) monitoring, log analytics and NetFlow analysis. Zenoss monitors on-prem UC hardware and software with out-of-the-box configurations for all major vendors and technologies. The solution is fine tuned to collect target-specific metrics and extend Zenoss capabilities with the monitored resources, including real-time dependency relationships and service context for:

Deeper Zenoss Insight

For deeper, domain-specific insights, you can leverage the powerful correlation engine that extracts log file data from any source, then correlates the data and takes actions at multiple points within a UC ecosystem, providing visibility and analysis on overall access, quality and performance. The solution comes with out-of-box policies for technologies like Aruba, Avaya, Cisco, Palo Alto Networks, Polycom and more.

With Zenoss UC monitoring, you can:

  • Pinpoint VoIP and video quality issues
  • Determine call path bottlenecks
  • Quickly visualize UC issues in real time

Additional capabilities provided by Zenoss Insight:

Log Analytics

  • Index any data format
  • Search across all infrastructure
  • Perform real-time data correlation

NetFlow Analysis

  • Identify top bandwidth consumers
  • Scale data collection without compromise
  • Transform network data into actionable intelligence

Learn more about UC Monitoring With Zenoss

Featured Unified Communications Technologies


Monitor Cisco UC Resources


Monitor Avaya UC Resources


Monitor Microsoft UC Resources

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