Industry analyst firm Gartner recently released a new report entitled Market Guide for AIOps Platforms. It’s a 20-page document that offers their perspective on the AIOps market. Unlike a Gartner Magic Quadrant, the Market Guides are not vendor compari Continue...

Industry analyst firm Gartner recently released a new report entitled Market Guide for AIOps Platforms. It’s a 20-page document that offers their perspective on the AIOps market. Unlike a Gartner Magic Quadrant, the Market Guides are not vendor compari Continue...

According to the Oxford English Dictionary, the term mullet was "apparently coined, and certainly popularized, by U.S. hip-hop group the Beastie Boys," who used "mullet" and "mullet head" as epithets in their 1994 song "Mullet Head." But the term "mull Continue...

This blog post is a summary of the white paper “Exploring AIOps: Cluster Analysis for Events.” You can download the full white paper here. AIOps, i.e., artificial intelligence for IT operations, has become the latest strategy du jour in the IT operatio Continue...

There is a lot of activity in the AIOps vendor market today. With that activity can come a lot of noise and many varying approaches and points of view, and quite a few thought leaders have offered their thoughts on the potential value of AIOps solution Continue...

If you are in IT Ops or DevOps, hardly a day goes by without someone mentioning AIOps. There are a few who think AIOps can replace IT Ops tools today. Others debate this, saying that AIOps is still a nascent field, and it will take a few more years unt Continue...

You might be surprised to learn that I’m not the most organized person by nature. My wife still recounts, with horror, the story of when she first saw where I lived and discovered my office. Her breath caught in her throat when her eyes fell on my “fil Continue...

Monitoring is hard. IT teams are regularly called in to evaluate what’s wrong with an application, a server, an arbitrary component that they’ve never looked at before. Most often there aren’t even any events, just a stream of measurements. A typical Z Continue...

Management of today’s IT operations environments is comparable to pulling off Scotty’s transwarp feat in Star Trek: the fast-moving target in IT Ops never slows down and can even evolve midflight. Minus a space-bending equation, IT operations managemen Continue...

We all hate those phone calls. “Hey, did you know that the lead flow into Salesforce is down?” No matter how far IT technology has come, we still get calls when our customers find things first. And then the finger-pointing starts. We’ve spent the last Continue...