Resources

Resources

White Paper
0x11 Key Insights Shaping IT Operations in 2018
In order to modernize for the digital economy, IT organizations need to build strategies that prioritize the user experience — deploying enhanced monitoring capabilities that include advanced...
White Paper
Forrester: Demystifying Hybrid Solutions and Architectures
Hybrid infrastructure is a strategy, not a solution — and it's more than just cloud. Digital transformation projects have accelerated the adoption of new technologies and a multitude of cloud...
Quick Read
Scalability With Software-Defined IT Operations
IT organizations often find themselves monitoring effectively at small scale, but few have implemented solutions with the flexibility and capability to operate in elastically scaling environments....
Quick Read
Root-Cause Analysis With Software-Defined IT Operations
Service-centric IT organizations are differentiated from their device-centric peers by their ability to accelerate root-cause identification. Instead of spending their time treating recurring...
Quick Read
Real-Time Insights With Software-Defined IT Operations
IT organizations making the shift from device-centric to service-centric are beyond the chaotic, reactive and even proactive levels of IT maturity. They are service- and delivery-focused...
Quick Read
Predictive Insights With Software-Defined IT Operations
Predictive insights are like gold to any IT organization. But service-centric IT organizations with software-defined IT operations know that the ability to predict is the first step toward being...
Quick Read
Extensibility With Software-Defined IT Operations
Service-centric IT organizations have the ability to not only address today's needs but plan for future growth as well. A guiding principle for system design is to take future growth into...
Quick Read
Complete Coverage With Software-Defined IT Operations
The ability to consider all facets of a problem set through comprehensive coverage or a holistic approach is nonnegotiable in the service-centric IT organization. This includes complete visibility...
Quick Read
Automation With Software-Defined IT Operations
For software-defined IT operations, automation is a key pillar because it increases productivity, quality and consistency. To achieve these goals, service-centric IT organizations look to automation...
White Paper
Maximizing Your CMDB Investment to Get to a Life Without Outages
Though business growth is the assumed objective of any for-profit enterprise, it does not come without its challenges. For IT professionals, a growing organization typically means more employees,...
E-Book
7 Characteristics of Service-Centric IT Organizations
Progressive IT organizations have figured out the key to not only reduce downtime and IT spend but also predict and eliminate outages for hybrid IT environments. And that key is to evolve from a...
Demo
RM Monitor ZenPack Overview
An overview of the new RM Monitor ZenPack that comes standard with Zenoss Resource Manager 6.0. This ZenPack allows users to model and monitor their Zenoss Resource Manager instances and gain...