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Zenoss Announces Unlock Program for Cisco UCS® Performance Manager

Enables Functional Upgrades, Expanded Device Support, Service Desk Integration

AUSTIN, Texas – July 23, 2018 – Zenoss today announced that Cisco UCS Performance Manager customers can unlock a free upgrade to Zenoss Service Dynamics. The Cisco-promoted Unlock Program immediately provides customers with broader function, enables expanded device support including Cisco ACI, and enables new integrations to IT tools including ServiceNow.

Zenoss developed Cisco UCS Performance Manager, which Cisco has sold under an OEM contract since 2014. UCS Performance Manager provides a subset of the features of the flagship Zenoss Service Dynamics product.

Customers in the Unlock Program can elect to continue using the software on their Cisco servers or migrate to the popular Zenoss as a Service (ZaaS) hosted offering. With ZaaS, customers receive full product benefits on managed cloud resources, with Zenoss specialists ensuring software operations, supporting customer software use, and maintaining and upgrading software versions.

Unlocking Zenoss Service Dynamics enables customers to move to the market-leading Zenoss software-defined IT operations platform. New capabilities include:

  • Broad device coverage with access to the full ZenPack catalog, supporting over 400 IT infrastructure device types
  • Flexibility to add custom device types using the ZenPack Software Development Kit
  • Improved availability from the patented Service Impact system, which rapidly identifies services that have been affected by an infrastructure incident
  • Customizable reporting and data retention from the Analytics data warehouse
  • Proven integration with other IT tools including ServiceNow, BMC Remedy, Dynatrace, SaltStack and many more
  • Extended function with network topology maps, Docker support, process monitoring, synthetic transactions and more
  • Expanded deployment options including remote data collectors

Rather than continue providing UCS Performance Manager as a standalone product, unique Cisco UCS unified fabric management capabilities are now fully integrated into Zenoss Service Dynamics.

"I'd like to welcome Cisco UCS Performance Manager customers to the Zenoss family," said Brian Wilson, chief customer officer at Zenoss. "Working with Cisco, we determined that the best way to support the evolving needs of UCS Performance Manager users was to unlock the full function available in Zenoss Service Dynamics."

Customers interested in learning more about the program should visit https://solutions.zenoss.com/cisco.

About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. Cisco UCS is a registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. For ongoing news, please go to http://thenetwork.cisco.com.

About Zenoss
Zenoss works with the world's largest organizations to ensure their IT services and applications are always on. As the leader in software-defined IT operations, Zenoss uniquely collects all types of machine data to build real-time IT service models that train machine learning algorithms to predict and eliminate outages in hybrid IT environments, dramatically reducing downtime and IT spend. https://www.zenoss.com

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