ZenossZenoss

blog

How Private Clouds are Changing the Role of IT Management

Share on facebook
Share on twitter
Share on linkedin
Share on reddit
Share on pocket

As the enterprise seeks to deploy private Cloud infrastructures, the internal roles of IT are changing. As provides of IT services, it’s only natural that internal operations will find itself taking on the role of a service provider.

As the duties for managing IT operations evolve, the article, “Lessons from service providers on private cloud,” provides some recommendations from service providers around managing private Clouds:

  • Self-Service Portals: As the private Cloud is run more like a service model, IT will become more of a provisioning portal for customers to purchase and implement new services.
  • Automation: Because today’s consumers expect on-demand services, service automation is critical to guaranteeing quality service delivery and lowering costs.
  • Chargeback: Applying chargeback models can establish metrics for tracking and attributing service and resource consumption to better understand computing usage and costs.
  • Monitoring, Management & Transparency: A holistic view of the entire IT enterprise -- including both physical and Cloud-based resources -- is essential for guaranteeing service delivery.

By now, it is well established that private Clouds (or Cloud computing, in general) bring a host of new management challenges with them. Service based infrastructures require not only internal visibility but also external access to services and key metrics.

Because many of these new functions are essential to managing private Clouds, enterprise providers need to continue to look to at the model service providers are adopting for lessons learned and best practices.

 

Image Credit:  JC ici

Categories

Subscribe

Enter your email address in the box below to subscribe to our blog.

Loading
FEATURED CONTENT
Analyst Report
The Forrester Wave™: Intelligent Application and Service Monitoring, Q2 2019
Analyst Report
Gartner Market Guide for AIOps Platforms

Enabling IT to Move at the Speed of Business

Zenoss is built for modern IT infrastructures. Let's discuss how we can work together.

Schedule a Demo

Want to see us in action? Schedule a demo today.