Service Impact Update

In our new hybrid IT world, the word “service” may be the most overburdened term being used. It can be a combination of several applications or it can be one of several workflows that make up an application. A vice president in charge “X” line of business will probably define a service differently than a ...

Unified Monitoring for Unified Analytics (ZSD Analytics Webinar Recap)

In late August, Zenoss introduced Analytics 4.3, a revamp of the analytics component of its Zenoss Service Dynamics (ZSD) enterprise IT Operations platform. And late last month, Zenoss technical product manager Matt Maloney and Zenoss marketing strategist Deepak Kanwar hosted a webinar introducing some of Analytics’ latest and greatest features. Matt’s demo of Analytics 4.3 ...

Reign in your Datacenter IT Ops Challenges

A recent study by Forrester Consulting showed that a third of the 157 respondents were experiencing daily issues related to performance/availability. This, despite the fact, that in a separate study from 2012 CEOs ranked IT as the #1 factor that could affect their organization in the next 3-5 years, ahead of many others including people ...