TransUnion's entire business revolves around reliable, secure information management and the exchange of massive amounts of data. The TransUnion IT team is responsible for monitoring strategic initiatives all around the globe. The sensitivity, volume and speed of incoming data sources and requests means that IT monitoring at TransUnion is as business-critical as it gets. But before Zenoss, TransUnion had multiple unconnected monitoring tools that were islands unto themselves, costing the company a great deal of money. The IT team had huge gaps in monitoring capabilities because the tools were unreliable and there was no integration between disparate tools or systems.