Private and public cloud infrastructures help IT Operations teams improve their service delivery agility and operational efficiency. VMware vCloud offers enterprise-level performance and security for organizations who want to capitalize on the benefits cloud environments provide. However, cloud technologies alone are not enough. IT Operations teams must be able to identify resource conflicts and workload issues -- as well as the most probable root cause -- when they arise within their Virtual Data Center (VDC). Without the ability to see their entire VMware vCloud infrastructure end-to-end, meeting services levels is next to impossible.