7 Characteristics of Service-Centric IT Organizations

Progressive IT organizations have figured out the key to not only reduce downtime and IT spend but also predict and eliminate outages for hybrid IT environments. And that key is to evolve from a device-centric to a service-centric IT organization. Here are the seven characteristics of high-performing and successful IT organizations that have made the shift from device-centric to service-centric with software-defined IT operations.

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