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This service provides modeling and monitoring of SAP HANA instances within the Zenoss software platform. It is an annual subscription service renewable every 12 months from the date of purchase and is designed to offer ongoing compatibility between the platforms as described below.
***NOTE: This ZenPack uses ODBC to connect to the HANA instance. Therefore, each collector collecting for HANA systems must have the unixODBC package installed as well as the SAP HANA ODBC driver (libodbcHDB.so). Additionally, /etc/odbc.ini must be configured with the location of the library and a DSN.
Zenoss will install, set up and configure the Zenoss SAP HANA ZenPack. This effort will be performed with client staff to provide knowledge transfer and acceptance review.
NOTE: Any requested modifications to the ZenPack code will require a development SOW.
*Requires client to have Zenoss Impact installed and running**Requires client to have Zenoss Analytics installed and running
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This integration is a subscription-based Professional Services engagement. Our Integration Services are offered as subscriptions in order to provide initial setup and ongoing compatibility and maintenance. All standard packages are renewable every 12 months from the date of purchase. Contact Zenoss to request more information regarding this or any other ZenPacks.