it services monitoring

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Service-Centric Monitoring & Analytics for Hybrid Infrastructures

Track real-time dependency changes with a visual representation of your services at every level of your IT stack.

+60%

of organizations cited visibility into business impact of IT services as a key IT transformation initiative

Source: 0x11 Key Insights Shaping IT Operations in 2018

Unified Monitoring for IT Services

Complete visibility into the physical, virtual and cloud-based infrastructures that support critical services in modern IT environments
Correlate information across your environment to provide clear visualization of connected components by the services they support
See the state of all IT services and predict which ones could be impacted by events or outages from a single dashboard
Quickly identify the root causes of degraded performance within any given service
Uncover patterns, trends or unknown dependencies that might affect other services in the future

Improve Performance & Reduce Mean Time to Resolution (MTTR)

Identify common performance issues and event trends based on historical data so you can improve overall service quality and meet service-level agreements (SLAs) as well as reduce the risk of outages to critical services
View a triaged and ranked listing of likely root causes based on the services that are impacted so you can quickly take action, assign appropriate resources and resolve the issue
Clearly understand how performance and availability degradations impact overall service delivery while improving troubleshooting, service reliability and quality across your entire technology stack

With the onset of more modular and cloud-centric architectures, many organizations with disparate monitoring tools are reassessing their monitoring landscapes. I&O leaders must adopt more holistic IT infrastructure monitoring tools to gain visibility into their IT landscape.

Gartner Market Guide for IT Infrastructure Monitoring Tools

Service Analytics & Capacity Planning

Analyze device performance and availability over time using detailed event and service impact reports to better understand the performance and availability of IT infrastructure devices and the services they support
Track resource utilization trends and predict future capacity utilization requirements based on historical usage data so you can effectively plan for and deploy additional resources before capacity becomes an issue

Intelligent Reporting

Use in-depth troubleshooting views that retrieve data instantly from a centralized data store
View performance trends and anomalies for infrastructure that supports your critical services with intelligent correlation between related resources
Create shareable, real-time views for collaborative problem analysis
Quickly mine your data and create annotated views for team members, specific customers, stakeholders or business units

Zenoss Cloud is the first intelligent IT operations management platform that streams and normalizes all machine data, uniquely enabling the emergence of context to prevent service disruptions in complex, modern IT environments.

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