Austin, TX – November 6, 2014 – Zenoss Inc., the leading provider of unified monitoring and analytics solutions for physical, virtual, and cloud-based IT infrastructure and applications, today announced the success of its Zenoss Customer Advisory Board (ZCAB) meeting that brought together key customers including NetApp, NWN, Rackspace, Sungard, Unify, and more.
The event was held at the AT&T Executive Education Conference Center, and is one of the many ways Zenoss closely collaborates with its customers. In addition to ZCAB, the company also hosts a Technical Advisory Board, quarterly online ZCAB meetings, "Zenoss in Action" continuing education and product best practices webinars, and an annual user conference, GalaxZ. Zenoss also engages daily with the Zenoss open source user Community, which consists of over 35,000 Zenoss users.
"In terms of IT prowess, Zenoss’ customers are second to none, actively leveraging cutting edge enterprise technologies and aggressively looking for ways to maximize investments in their IT infrastructure. Meeting their extremely high expectations requires active listening, intense collaboration, strong execution, and crystal clear communication around current results, progress, and future plans," said Greg Stock, President and CEO at Zenoss. "ZCAB ‘14 was an ideal environment for customer collaboration, and I am very thankful for their commitment to come to Austin and spend three intense days working with us."
Created five years ago, ZCAB is a broad mix of Zenoss customer representatives recognized by peers as unified monitoring innovators. ZCAB not only allows Zenoss to obtain deep insight into customer needs and quickly address concerns, it also gives ZCAB members direct access to product architects, developers, and the product leadership team at Zenoss, and allows them to provide feedback and directly influence proposed product features and capabilities.
"We are very excited to bring this amazing group together to share insights and strategize on future enhancements," stated Brian Wilson, SVP of Customer Success at Zenoss. "The Zenoss customer engagement model not only influences the product roadmap, but dramatically improves the overall customer experience and helps Zenoss create products and services that rapidly gain market acceptance."
The next ZCAB meeting will kick off the day before GalaxZ 15, which takes place May 4-7 at the W Hotel in Austin, Texas. The user conference brings together industry leaders, customers, and Zenoss product experts, and provides engaging educational sessions, training, and peer networking opportunities. Early bird registration is now open and continues until January 1, 2015. Visit https://www.zenoss.com/galaxz/ for registration details.
Zenoss is a leading provider of unified monitoring and analytics software for physical, virtual, and cloud-based IT infrastructures. Over 35,000 organizations worldwide have deployed Zenoss to manage their networks, servers, virtual devices, storage, and cloud infrastructure, gaining visibility and control of their IT operations.