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Zenoss Software-Defined IT Operations™ Assists Secure-24 to Resolve IT Issues Faster

AUSTIN, Texas – December 12, 2017 – Zenoss Inc., the leader in Software-Defined IT Operations™, today announced that its customer Secure-24, a leading global provider of managed cloud services, IT operations and application hosting, leverages the tight integrations Zenoss has with enterprise platforms such as SAP HANA and ServiceNow to help provide secure, reliable managed services to its clients.

A Zenoss customer since 2014, Secure-24 utilizes the flexibility of the Zenoss platform to easily integrate with enterprise applications right out of the box. In cases where Secure-24's clients have custom applications, the Zenoss open-source platform makes it easy to create custom extensions.

With Zenoss monitoring more than 12,000 of its resources worldwide, Secure-24 is able to predict, identify and resolve IT issues faster — providing accurate and actionable information to the right people at the right time and improving the company's service reliability and response time while eliminating time wasted on nonactionable items.

"As demand for managed services has grown, Zenoss' capabilities have enabled us to scale rapidly and exceed our clients' expectations," said Eric Mowry, vice president of engineering at Secure-24. "Zenoss automates our IT monitoring processes and gives us the ability to view our entire stack through one comprehensive dashboard — allowing us to meet our clients' critical business needs even as our managed security services and global security governance, risk and compliance (GRC) areas have grown."

Built for modern IT infrastructures, Zenoss helps enterprise organizations deliver reliable service performance by monitoring cloud, virtual and physical infrastructures from a single unified platform. Through real-time service models, customers gain deep insight into IT performance and service health across their entire unique IT ecosystems and are able to eliminate disruptions while accelerating business outcomes.

"We are extremely proud to be a trusted partner to Secure-24 and part of their continued growth," said Brian Wilson, chief customer officer at Zenoss. "Zenoss' Software-Defined IT Operations approach is where application and infrastructure services are managed by intelligent software with the goal of lights-out operations. Secure-24 utilizes us as a key component for their own digital transformation journey."

Additional Resources

About Zenoss
Zenoss works with the world's largest organizations to ensure their IT services and applications are always on. As the leader in Software-Defined IT Operations™, Zenoss develops software that builds comprehensive real-time models of hybrid IT environments, providing unparalleled holistic health and performance insights. This uniquely enables Zenoss customers to predict and eliminate outages, dramatically reducing downtime and IT spend. https://www.zenoss.com

About Zenoss
Secure-24 has 16 years of experience delivering mission critical application hosting, comprehensive managed IT, cloud and security services to enterprises worldwide. Secure-24’s focus on superior service, support, governance and compliance has driven industry-leading client satisfaction rates. The company is an SAP certified Hosting, HANA and Cloud partner and an Oracle Platinum Partner managing Oracle E-Business Suite, PeopleSoft, JD Edwards and Hyperion applications across all industries for businesses of every size. Secure-24 has been named one of Computerworld’s 100 Best Places to Work in IT for five consecutive years. Visit https://www.secure-24.com to learn more about Secure-24 products and services.

Media Contact
Alison Guzzio