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The EPISD employs a modest IT staff to manage the district's computer services for 60,000 students and 9,000 staff and faculty. As the school network continued to grow, adding as many as two new school campuses each year, its infrastructure became more complex. Managing more than 3,358 devices, primarily of network gear and servers, EPISD needed a solution to help streamline alerting, monitoring and management of their infrastructure as a whole.
Stephen Crye, Network Infrastructure Manager at the EPISD, deployed Zenoss and quickly saw the benefits of having a simple monitoring solution that not only monitored the network as a whole, but also improved their alert system to a one email per issue system. Integrating Zenoss enabled EPISD to alleviate the stress for a modest IT team and to free up time and resources. EPISD's network also became more efficient: The IT team began to rapidly hit departmental goals much earlier than anticipated and could provide better support to their remote facilities.
"Our network has never experienced a catastrophic system-wide failure in the years I've been here," says Crye. "But if we didn't have Zenoss, we couldn't continue to keep our network up and running, given our recent growth and reductions in staff. We've found that we have had fewer problems and increased productivity since deploying Zenoss. Zenoss also frees up my team to focus on more strategic IT issues that impact our customers -- the students, faculty and staff. I have yet to see a more simple and elegant monitoring solution, and Zenoss tech support is the best we've experienced."
"We're very excited that the El Paso Independent School District chose Zenoss to monitor their rapidly growing network," says Tim Galligan, SVP of Customer Operations. "To hear that our solution provides Steve and the El Paso Independent School District with the 'big picture' monitoring solution they were looking for is really a testament to what we strive for here at Zenoss: An easy-to-use and efficient monitoring solution for any organization, be it physical, virtual, or hybrid IT infrastructures."
Zenoss is a leading provider of management software for physical, virtual, and cloud-based IT infrastructures. Over 35,000 organizations worldwide have deployed Zenoss to manage their networks, servers, virtual devices, storage, and cloud infrastructure, gaining complete visibility and predictability into their IT operations. Customers include Rackspace, VMware, Hosting.com, LinkedIn, Motorola and SunGard.