AUSTIN, Texas – October 23, 2019 – Zenoss Inc., a leader in intelligent application and service monitoring, today announced a strategic expansion in the European IT operations management market through a key partnership with Synaptek.
Through this partnership, Zenoss and Synaptek deliver AIOps-based intelligent automation solutions that enable businesses to reduce the risk of digital transformation. AIOps delivers big data management and analytics that provide valuable insights at speed, but many organizations are not equipped to remediate identified issues at the same speed.
Zenoss delivers AIOps to precisely pinpoint issue root causes in the most complex IT environments, while Synaptek automates the remediation actions required following the root-cause analysis. This significantly reduces mean time to resolution, which results in tangible cost savings for digital businesses.
"This partnership enables end-to-end visibility of IT system performance and delivers a new level of IT operations management that makes the work of IT teams simpler and more valuable," said Karl Nicholson, CIO of Synaptek. "This also equips businesses to harness the vast amount of data they're processing to make more informed business decisions."
Zenoss Cloud is the first SaaS-based intelligent application and service monitoring platform that streams and normalizes all machine data, uniquely enabling the emergence of context for preventing service disruptions in complex multicloud environments. To learn more about how Zenoss integrates with Google Cloud, AWS, Azure and other cloud and on-premises IT environments, visit https://www.zenoss.com/product.
"Most modern businesses are digitizing to remain relevant, and with this transformation comes significant risk due to reliance on technology and data," said Jamie Boyton, senior director of business development and channels at Zenoss. "Zenoss has long been focused on helping customers eliminate this risk through AIOps-enabled solutions, and the partnership with Synaptek will advance that even further."
Synaptek is the Digital Innovation Division of Spherica Business Solutions Limited. Through its progressive leadership and expertise in implementing disruptive and innovative technologies, it’s revolutionising ways of working in the digital era. Synaptek is committed to delivering people-first intelligent automation solutions that change businesses processes for the good of the workforce and the business.
Zenoss works with the world's largest organizations to ensure their IT services and applications are always on. As the leader in software-defined IT operations, Zenoss uniquely collects all types of machine data, including metrics, dependency data, events, streaming data and logs, to build real-time IT service models that train machine learning algorithms to deliver robust AIOps analytics capabilities. This enables IT Ops and DevOps teams to optimize application performance, predict and eliminate outages, and reduce IT spend in modern hybrid IT environments. Zenoss is recognized as a Leader in The Forrester Wave™: Intelligent Application and Service Monitoring, Q2 2019. For more information about Zenoss, please visit https://www.zenoss.com.
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