Press Releases

Rackspace Uses Zenoss to Manage Its Superior Network Infrastructure

Flexibility of Zenoss Service Dynamics Gives Rackspace Ability to Scale and Adapt Through Ongoing Growth

Austin, TX – November 13, 2014 – Zenoss Inc., the leading provider of unified monitoring and analytics solutions for physical, virtual, and cloud-based IT infrastructure and applications, today announced Rackspace will utilize Zenoss Service Dynamics to manage its network. “As a cloud service provider, our network infrastructure is the backbone of our business. With the focus we have on our customer’s success, we simply cannot accept network outages,” said Jim Hawkins, Rackspace Vice President – Global DC Operations & Engineering. “We find a lot of value in the relationship we have with Zenoss and in the unified network infrastructure monitoring solutions they provide.” Recently positioned in the Leaders quadrant of Gartner’s first-ever Magic Quadrant for Cloud-Enabled Managed Hosting, Rackspace is exemplifying the emergence of the managed cloud market and the rising demand for a trusted partner to help companies manage their cloud operations. “Having a customer such as Rackspace depend on Zenoss to manage their network is a testament to the trust and relationship we have built over the past seven years,” said Greg Stock, president and CEO of Zenoss. “We applaud the explosive growth and clear leadership position Rackspace has achieved and are thrilled to be a valued partner.” Rackspace’s managed cloud specialized expertise includes not only cloud infrastructure, but also expertise in many complex applications and tools that run on top, including DevOps automation tools, MongoDB, Hadoop, Redis, MySQL, Magento, Oracle ATG, Adobe Experience Manager, Sitecore, Drupal, WordPress, SharePoint and others. With a strong and growing customer base, Rackspace serves more than 200,000 business customers around the world, including 60 percent of the Fortune® 100 companies. “Not many products and companies have been flexible enough or scalable enough to keep up with us,” said Heather Davis, Systems Engineering Manager, Monitoring. “We proactively participate on Zenoss’ Customer Advisory Board as well as the Technical Advisory Board so that our interests, and thus our customer’s interests, are heard. Zenoss has been very responsive meeting our needs over the years.” Additional Resources About Rackspace Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 200,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work For. www.rackspace.com About Zenoss Zenoss is a leading provider of unified monitoring and analytics software for physical, virtual, and cloud-based IT infrastructures. Over 35,000 organizations worldwide have deployed Zenoss to manage their networks, servers, virtual devices, storage, and cloud infrastructure, gaining visibility and control of their IT operations. Media Contact Alison Guzzio aguzzio@zenoss.com 610-925-2761