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NWN Corporation Relies on Zenoss for Proactive Unified Monitoring

Zenoss monitors NWN’s technology stack ranging from Cisco, HP, NetApp, VMWare and more for over 2500 customers worldwide

Austin, TX – September 23, 2014 – Zenoss Inc., the leading provider of unified monitoring and analytics solutions for physical, virtual, and cloud-based IT infrastructure and applications, today announced NWN Corporation utilizes Zenoss to manage complex infrastructures, a technology stack from Cisco, HP, NetApp, VMWare, and more to deliver the most reliable services to its customers around the globe.

"Our individual customers have different requirements and those requirements change at an ever increasing pace. In the past, with other tools, we found we just couldn’t keep up. We lacked the flexibility to deliver at the speed our customers required," states Doug Syer, Vice President of Technology, NWN Corporation. "Being a Zenoss customer really opened our eyes. Now we can say yes more and we can deliver faster because Zenoss is so flexible."

NWN Corporation is one of the few national partners for Cisco and holds elite certifications with HP, NetApp, EMC, VMWare, Microsoft, McAfee and others. To best deliver an accessible, reliable IT environment to its customers, NWN offers Infrastructure as a Service (IaaS), wrapping together compute, network, and storage demands into a simple, scalable design. "I can’t overstate the advantage and necessity of having our critical events and data in one place. We worked hard to get people to understand the value of our proactive monitoring strategy and as a result have seen significant efficiency gains, fewer mistakes, and more satisfied customers," adds Syer.

Companies change things quickly as they want to adopt recent technology advancements in virtualization, converged infrastructure, and cloud platforms. While the efficiency of service delivery increases with these technologies, so does the overall complexity of the IT environment. This continues to drive the case for managed services. NWN Corporation is a leader because of the breadth and depth of service offerings. For the past three years, NWN has been providing customers with Voice and Video in the Cloud. NWN’s mature and reliable hosted communications solution, NWN Communications, is based on industrial-strength Cisco technology, coupled with unparalleled customer support.

"CIOs turn to NWN when innovating mission-critical business services and digital channels to market, both behind-the-firewall and in the cloud," says David Loia, Vice President of Worldwide Sales at Zenoss. "NWN shares the same dedication and customer-focus that IT professionals have come to rely upon from Zenoss, so we are proud to be their trusted partner."

Available as an on-premise or a cloud-based service, Zenoss Service Dynamics provides unified, automated performance and availability monitoring and event management for your entire IT infrastructure. Robust APIs facilitate easy integration with provisioning systems, service desk applications, CMDBs, and orchestration systems.

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About Zenoss
Zenoss is a leading provider of unified monitoring and analytics software for physical, virtual, and cloud-based IT infrastructures. Over 35,000 organizations worldwide have deployed Zenoss to manage their networks, servers, virtual devices, storage, and cloud infrastructure, gaining visibility and control of their IT operations.

About NWN Corporation
NWN Corporation helps clients solve the business problems through technology. With more than 550 employees in 12 offices in the US and one in China, NWN provides clients with a complete range of information system services and solutions. These include hosted voice and video, data center and virtualization, network infrastructure, client computing lifecycle management, custom application development, IT staffing services, and managed services. NWN is privately held and woman-owned. NWN’s clients include private and public sector organization in almost every line of work. It provides solutions to universities, K-12 districts and schools, financial institutions, manufacturers, hospitals, retailers, professional services providers, and state and local government agencies.

Media Contact
Alison Guzzio