Successful Deployment for Health Care Organization Demonstrates Visibility, Cost Savings and Quality Assurance with Service-Defined Operations
Austin, TX – April 30, 2015 – Zenoss Inc., Zenoss, Inc., the leading provider of unified monitoring and analytics for virtual, physical and cloud-based IT infrastructure and applications, today announced Atomic Data, LLC, a managed services provider specializing in data center colocation, VMware expertise and 24x7x365 network monitoring and support will expand its deployment of Zenoss 5.0.
Zenoss has a strong track-record of working closely with managed services providers like Atomic Data to simplify the chaos commonly seen with a multi-tool approach by providing a unified platform that takes a service insight approach and meets the challenges of today’s constantly changing complex hybrid IT environments. Atomic Data successfully deployed Zenoss for a health care insurance company providing coverage in multiple markets across the Upper Midwestern region of the United States.
"Before Zenoss, we used a variety of tools for alerting and consolidation, but we didn’t have adequate event and service impact visibility in place. We were having difficulty sifting through the noise to identify critical events and the business critical services they supported," said Larry Patterson, CTO, Atomic Data. "With Zenoss we had full blown visibility into what was most important to our customers, and with customizable ZenPacks we were able to easily provide the necessary integrations. With Zenoss we have incident reporting and RCA in one tool and saw much improved time to resolution, simplified deployment, and reduced costs."
The combination of capabilities Zenoss provides – unified monitoring, service impact and alerting analytics, remediation and integration – help IT operations teams improve service quality, reduce operational costs, and address issues before they impact service delivery.
"It’s so important for businesses that operate critical member-facing services to provide the most robust user experience possible for their customers," stated Brian Wilson, Senior Vice President of Customer Success at Zenoss. "Atomic Data clearly demonstrates how large customers can benefit from the software-defined operations that scale."
Available as an on-site or cloud-based service, Zenoss Service Dynamics provides unified, automated performance and availability monitoring and event management for any organization’s entire IT infrastructure. Robust APIs facilitate easy integration with provisioning systems, service desk applications, CMDBs, and orchestration systems, enabling a holistic approach to managing IT service delivery.
Zenoss is a leading provider of unified monitoring and analytics software for physical, virtual, and cloud-based IT infrastructures. Over 35,000 organizations worldwide have deployed Zenoss to manage their networks, servers, virtual devices, storage, and cloud infrastructure, gaining visibility and control of their IT operations.
About Atomic Data, LLC
Atomic Data delivers sophisticated, custom tailored IT solutions to companies large and small, single site or multinational, in-house or in the cloud. Atomic Data works with your IT department or acts as your IT department to design, equip, and maintain the solutions for today’s challenging IT environments. Atomic Data's areas of expertise include: IaaS, PaaS, SaaS, The Atomic Cloud® private virtualization, data center colocation, private connectivity, 24x7 network monitoring and Service Desk support, on-site support, custom software development, voice solutions and web hosting. For more information, please visit http://www.atomicdata.com/. SAFE. SIMPLE. SMART™