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Latest Zenoss Product Release Addresses Root Cause of Downtime in Today’s Enterprise

Press Release

Latest Zenoss Product Release Addresses Root Cause of Downtime in Today’s Enterprise

Enhancements Deliver Improved Scalability, Performance, and Root Cause Analysis


AUSTIN, TX—October 29, 2013 – Zenoss Inc. the leading provider of unified IT monitoring and management solutions for physical, virtual, and cloud-based IT, today announced significant enhancements to the Service Impact component of Zenoss Service Dynamics. The updates further extend the scalability and performance benefits of Service Impact to meet the needs of customers struggling to keep pace with the accelerating business demands and complexity of the modern data center. The updated solution also makes it even easier to identify and fix performance and availability issues caused by the increasingly complex nature of IT.

Service Impact enables Zenoss Service Dynamics customers to add an application-centric context to their monitoring by identifying relationships between IT infrastructure components and the applications that depend on those components for reliable delivery. This provides a holistic view of application and service health that speeds up root cause analysis and facilitates prioritization of repair. The precise identification of the root cause of performance issues is particularly challenging in today's highly distributed, virtualized data center because of the constantly shifting relationships between applications, services, and infrastructure components. The latest release also delivers up to a 300 percent improvement in event processing throughput, ensuring rapid problem and incident notifications in the most challenging and large-scale IT environments.

"The key to effectively managing the performance and availability of applications in today's highly dynamic data center is service context. Applications rely on underlying services for reliable operation, and those services depend on individual compute, storage, and network resources to run properly. Our real-time service models connect the dots between applications and infrastructure to make precise root cause analysis possible," explained Alan Conley, CTO of Zenoss. "Today's announcement demonstrates our continued commitment to help modern data centers achieve maximum reliability and up-time." 

The modern data center demands a unified and automated approach to determining impact and performing root cause analysis. New enhancements to the Service Impact solution provide Zenoss customers with a robust solution to help them quickly understand how resources are running in their data center and how these resources could affect the business user.

Key enhancements include:

  • More flexible deployment - Service Impact now supports new distributed deployment scenarios to accomodate highly distributed networks
  • Unprecedented Performance - Architectural enhancements enable 300 percent faster event processing and significantly reduced network overhead
  • Enhanced Scalability - Architectural innovations deliver a significant increase in scalability and ensure consistent performance at scale
  • Additional online resources - Zenoss is expanding their self-help training resources, including video tutorials for customers

Today's enhancements are available immediately for all Service Impact customers as well as Resource Manager customers. For more information, visit www.zenoss.com.

Additional Resources


About Zenoss

Zenoss is a leading provider of unified IT monitoring and management software for physical, virtual, and cloud-based IT infrastructures. Over 35,000 organizations worldwide have deployed Zenoss to manage their networks, servers, virtual devices, storage, and cloud infrastructure, gaining visibility and control of their IT operations.


Media Contact:

Zibby Keaton

LEWIS PR for Zenoss

Phone: 415-432-2454

Email: zibby.keaton@lewispr.com