Offerings Overview

Zenoss provides a complete suite of software and services to help you succeed in monitoring your IT infrastructure. Our software provides a single, integrated solution for monitoring your entire IT infrastructure - network, servers, applications, across the full lifecycle - inventory, configuration, availability, performance, events.

Through our unique approach our goal is to overcome the common hurdles to achieving effective IT monitoring and management.

To learn more about our offerings, click the section of the diagram below you are interested in:

Compare Zenoss Subscriptions

The matrix below outlines our subscription services. For additional assistance in selecting the service that meets your needs, please contact our sales team.

	Community	Core Support	Enterprise Silver	Enterprise Gold
Pricing
Per Managed Resource per Year	Free	$66.00	$100.00	$150.00
Min # of Managed Resources	N/A	50	50	50
Functionality
Zenoss Core
CMDB
Inventory & Change Tracking
Availability Monitoring
Performance Monitoring
Event Management
Core Reports
Zenoss Enterprise Edition
Synthetic Transactions
Certified Application Monitors
Integration: Rancid
Integration: LDAP
Integration: Remedy Help Desk
Enterprise Report Library
Role Based Access Control Levels
Predictive Threshold Trending
Global Dashboard
Best Practices Library
Builds/Platforms/Deployment
Certified Stable Build
Red Hat Enterprise Linux RPM
VMware ESX Server
Zenoss Software Appliance*
Zenoss Hardware Appliance 250*
Zenoss Hardware Appliance 1000*
Other	(see Downloads)	(see Downloads)
Support & Maintenance
Expert Support Services
Email Access		Unlimited	Unlimited	Unlimited
Phone Access		4 Calls per Year	Unlimited	Unlimited
IM Access
On-Call Hours
Response Time SLA		24 Hours	8 Hours	2 Hours
Patch Management
Remote Administration
Training
Zenoss Admin Course			1 Seat Included	2 Seats Included
Training Discount		Available	Available	Available
IP Assurance
Repair and Replace
Indemnification
Contact Sales	Download	Buy Now	Evaluate	Evaluate

*For pricing information on Deployment Options, please contact sales.

To learn about Zenoss Licensing, check out the Licensing FAQ.

Zenoss Deployment Options

Zenoss solutions are offered with a range of deployment options to fit the needs of customers of all sizes. Your selection will depend on your IT organization's implementation preference and your business needs. They are designed to provide ease of implementation, different control levels for IT and accelerated business results.

Zenoss Enterprise solutions are available to be downloaded and deployed in the following forms:

Certified Builds, Binary and Source Code available for download from our web pages
Zenoss Hardware Appliances offered in 2 different sizes to fit different IT needs
Zenoss Software Appliance ready to be downloaded and deployed with your virtual VMWare environment

For detailed information please visit our Deployment Options page.

Zenoss Consulting

The Zenoss Client Services team is skilled at getting your Zenoss implementation tailored to meet the unique requirements of your organization. From planning to custom integrations, Zenoss Client Services will help you get it right the first time.

Plan and Architecture

Even the smallest deployment goes smoother with the proper planning and understanding of your goals and requirements. Zenoss Client Services will help you fully utilize all the capabilities of Zenoss by fully understanding your needs and mapping those in the most efficient and reliable way to the vast set of Zenoss capabilities.

Deployment

Odds are you will deploy Zenoss once or twice in your career. Zenoss Client Services engineers deploy Zenoss on a daily basis. Zenoss Client Services can help you identify potential issues and overcome them before they become a problem. Often times there are multiple approaches to discovering, modeling and monitoring a device, Zenoss Client Services will help you choose the best one, the first time.

Most of Zenoss' clients have more to do than deploy software. Zenoss Client Services can deploy and configure Zenoss to your specifications and give you the OJT needed to fully exploit the power of Zenoss.

Customization

Every organization is different. Zenoss Client Services can tailor Zenoss to look and behave how you want it to work. Zenoss Client Services can create customized views and alerts, model unique devices, create reports that you need, generate unique probes and many other customizations and empower you to do it as well.

Integration

Zenoss was designed to easily integrate with other products. Zenoss Client Services can integrate Zenoss in a variety of ways to share the wealth of data gathered by Zenoss with other products. Zenoss Client Services can help you leverage your existing and future product investments by using them as new data sources for Zenoss or feeding those systems the information collected by Zenoss.

Instrumentation

Zenoss delivers ZenPacks to capture the best practices in monitoring enterprise applications. Zenoss Client Services can create ZenPacks for applications that may not yet be supported, giving you the same coverage for your unique or custom applications as industry leading products.

Minimum engagement: 8 hours
Standard billing rate: $225 per hour

Contact Sales

Zenoss Training

Learn Zenoss from the experts by attending this 2-day, hands-on training course. Zenoss' experienced trainers deliver the knowledge necessary to successfully deploy and maintain your Zenoss instance.

Specific topics include:

Modeling Your Environment
Availability Monitoring
Performance Monitoring
Event Management and Log Monitoring
Alerting Rules and Methods
Templates and Plugins
System Tuning and Maintenance

Pricing for the Zenoss Training Course:

	Per Participant
Subscribers to Zenoss Enterprise or Core Support	$1,500
Others	$2,000

Contact Sales

View Upcoming Training Sessions