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Manage everything and tie all your processes together
Zenoss enabled us to move from a patchwork solution to one comprehensive product that enabled our IT team to get a clear and complete view of our environment. Bill Eubanks
CIO, UMC Health System
Government and university datacenters generally feature the most heterogeneous collection of equipment found anywhere. Yet, you still need to automate monitoring and response for it all, and tie management information into end-to-end IT processes.
Tight budgets require organizations to use equipment to the end of its economic life, and vendors eager to get a toehold into the public sector have placed equipment into datacenters that is sometimes used in no other customer in the world. But when you use multiple management tools you lose the comprehensive view needed to provide IT-as-a-service.
To run IT as a service provider, you need an integrated tool environment. When you provision a new server, its presence needs to be recorded, its configuration tracked, its availability registered, its performance monitored, and appropriate people notified for problems in your ticketing system.
When you’re dealing with a complex collection of different IT devices, Zenoss is the tool for you. Yes, it has tremendous out-of-the-box device and application support. Yes, it integrates easily with provisioning tools from Chef, Puppet and more. Yes, it provides rich notification facilities and powerful ticket integration with service desk applications like Remedy and ServiceNow. Yes, it uses open MySQL databases.
But beyond all those Zenoss has five unique advantages for the heterogeneous datacenter:
- An active 100,000+ person community that shares ideas and sample code in the active community forums
- More than 200 ZenPacks (ready-to-use extension packages) have been submitted by the community and published by Zenoss
- A rich set of scriptable APIs make it easy to provide your own monitoring, reporting, user interface, and data interchange extensions, including packaging extensions as ZenPacks to make upgrades easy
- A powerful Command Line Interface helps administrators perform bulk activities, execute one-time tasks, and manage extensions
- An open-source heritage lets you read and understand the code
Whether you want to extend Zenoss yourself and need training, or prefer to have our experts perform integrations for you, Zenoss is your best choice for heterogeneous monitoring.
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