Manage the IT challenges in government and education

Hybrid cloud is a major opportunity for public sector IT to lead in responding to the challenges facing government and education.

Educational institutions and government at all levels are asked to be increasingly responsible in using constituents money, while at the same time increasing responsiveness with new self-service initiatives, increasing transparency by publishing public information, and driving efficiency with collaboration tools.

Consolidating individual servers littered throughout departments into a central resource pool will reduce waste and increase efficiency. IT can upgrade the computing infrastructure to meet the needs of new applications without building new facilities or increasing staff.

But managing a consolidated hybrid cloud infrastructure brings its own challenges. When departments are using shared services they expect continuous availability. You need to be able to monitor server, network, storage, virtualization, and cloud components all in one place. Separate tools cause slow issue identification and response.

Zenoss gives you unified monitoring for all the components of the hybrid cloud IT infrastructure.

• You'll see real-time availability and performance information for server, network, storage, virtualization, and cloud components
• Customer-centric Service Dynamics identifies which tenants are affected by shared infrastructure issues, with root cause identification speeding you past event storms to the core issue
• Unified analytics helps you understand consumption and availability trends across your entire IT infrastructure

Physical /
Virtual /
Cloud

Services

Applications

Servers

Network

Storage

Environment

Element Managers

Zenoss Service Dynamics is a single product that delivers end-to-end service assurance for real-world, hybrid IT that spans physical, virtual and cloud-based infrastructure.

The key functions that make up Zenoss Service Dynamics include:

• Impact & Event Management
• Analytics & Optimization
• Resource Management

Learn how we can help you solve your biggest IT management challenges by rolling over the sections in the diagram.

Real-Time Service Model

Zenoss Service Dynamics delivers unified, real-time understanding of the entire IT environment including resources, services, relationships, dependencies, state and configuration.

Unlike traditional configuration databases that are updated in batch mode, the Zenoss model is maintained in near real-time through a series of discovery and modeling techniques that track configuration changes as they happen across the entire infrastructure. Like every other aspect of the product, this model can be easily extended through its open API.

Service Impact & Event Management

Put the service perspective at the center of your IT operations. Next generation event management, impact management and root cause analysis that dramatically simplifies service management across your entire IT environment.

• Automatic, real-time service dependency mapping
• Easy configuration through simple "policy gates"
• Real-time service impact analysis at scale
• Automated root cause analysis and event filtering
• Scalable, open, cross-domain event management platform

Analytics & Optimization

Gain deep understanding across your entire IT infrastructure – physical, virtual and cloud – with powerful reporting/analytics that tracks utilization and forecasts future capacity needs.

• Turnkey operations data warehouse with automatic population and data normalization
• Unified platform includes visualization and dashboards
• Out-of-box and ad-hoc analysis
• Predictive forecasting to drive planning & optimization
• Open platform easily integrates with external data sources

Resource Management

Unify the monitoring of your entire IT infrastructure on a single, scalable, easy to extend platform. Simplify resource management across virtual, physical and cloud-based infrastructure.

• Unified monitoring across all applications, servers, networks, storage, etc.
• Normalized performance, availability and event management
• Automatic discovery, modeling and configuration tracking
• Simplified deployment with agentless collection and powerful template management