When every second counts, are you counting the seconds?When sites shave as little as 0.1 seconds off response time, the outcome is a juicy lift in conversion rates.Dr. Jakob Nielsen Web Usability Consultant Consistent fast response time is critical to the online business. We all know what happens when a website gets slow – customers go away. So it’s critical to track and measure the response time of your web servers. When you know that response time is slowing, you can take corrective action. For example, add another web server behind the load balancer, or pause background jobs that are competing for resources. And, by examining usage over time, you can identify and plan for seasonal trends and overall business growth. Changing usage modifies the overall demand patterns across the infrastructure, so it’s critical that your analytics platform include compute, storage, and network data from all the systems supporting the online business. There’s more work to do than just validating end user response time, though. The business depends on the web services of trading partners to provide financial resources, inventory information, shipping data, and more. And there are many different interconnections among internal systems like messaging, ERP, EDI, and customer relationship managers, too. To get a full picture of application performance, you should track web, database, and Java application performance, too. Zenoss offers a unified solution for user experience monitoring. Learn more from these resources. Related Resources |