Zenoss Management

Bill Karpovich, CEO & Co-Founder

Since co-founding Zenoss in 2005, Bill has established the company as the fastest growing company in the enterprise IT management software market. Bill conceived the company's disruptive business strategy and has successfully guided the company from start-up to a category leader. As an IT management and cloud computing visionary, Bill has received the Ernst & Young Entrepreneur Of The Year 2011 Maryland Award in the Emerging company category, has been featured on the cover of InformationWeek Magazine, and is frequently consulted by the media and industry analysts for his insights on IT management and the broader open source software market.

Prior to Zenoss, Bill held product and strategy leadership positions with two of the early pioneers in cloud computing – Digex (now owned by Verizon) and USinternetworking (now owned by AT&T). With Bill’s help, both of these companies delivered ground-breaking offerings, became global category leaders, and had successful IPOs on the NASDAQ. Before entering the start-up domain, Bill spent 5 years with Accenture, Inc. (formerly Andersen Consulting) where he led architecture and development of large-scale OSS/BSS applications for global telecommunications providers.

Bill is a member of Phi Beta Kappa and graduated with distinction from Duke University, where he earned a degree in Electrical Engineering and played Varsity Soccer. Bill sits on the Boards of Era Corporation, a subsidiary of SRA, the Open Management Consortium, and the Chesapeake Regional Tech Council.

Alan Conley, CTO

Alan Conley joined Zenoss in 2011 as CTO where he is responsible for driving the Zenoss cloud management vision, direction and on-going innovation. He brings over 20 years of hands-on experience running large scale IT operations and building management products that span virtual, physical and cloud-based IT.

Prior to Zenoss, he served as CTO of the Network Management Group and as a Distinguished Engineer at Cisco Systems, where he was a key driver of Cisco's strategy and architecture for Cloud management, next generation network API, OpenStack, DMTF OVF 2.0, and Open Network Foundation (ONF). He holds a Bachelor of Science degree in Mechanical Engineering from the University of California, Davis.

Chris Smith, CMO

Chris Smith joined Zenoss in 2012 as CMO and is responsible for all aspects of brand management, product marketing, and demand generation. Chris has over 20 years of IT marketing experience and has helped a number of early stage software companies achieve rapid growth and market leadership.

Prior to joining Zenoss, Chris was VP of Product and Partner Marketing at Quest Software. Before Quest, Chris was VP of Marketing and Product Management at Alert Logic, guiding the company from startup to over 1,000 customers and SaaS network security leadership in less than 4 years. Chris has also held marketing leadership positions with BindView (now Symantec), a global provider of IT security policy compliance software; Postini (now Google), a provider of email security services; NetIQ, a vendor of integrated systems and security management solutions, and PentaSafe Security Technologies (now NetIQ), a security management software vendor.

Smith holds a B.S. in Electrical Engineering from Texas A&M University and an MBA from Rice University.

John Whitmarsh, CFO

John Whitmarsh joined Zenoss in 2013 to oversee the company’s accounting and financial operations. He brings 20 years of financial management experience focused on growth stage private equity and venture-backed technology companies.

Prior to joining Zenoss, Whitmarsh was the CFO at Invodo, Inc., a product video content and technology company for large e-commerce retailers. There he developed a new ROI culture and investment philosophy and organized the overhaul of processes to address growth and scale within the legal, human resources, accounting, sales, and marketing departments. Whitmarsh’s past experience includes being the CFO at MessageOne Inc., a software provider for email management and archiving services where he was named the 2009 Best CFO for private companies by the Austin Business Journal. Whitmarsh also served as CFO at Misys Healthcare Transaction Services, Digital Motorworks, Inc., and Century Payments. He is a CPA and began his career in audit, tax and corporate transactions with international CPA firm KPMG.

John holds a B.B.A from the University of Texas, Austin.

Brian Wilson, SVP of Customer Success

Brian Wilson joined Zenoss in 2011 as Vice President of Services and Support and is responsible for all post sale customer-facing operations at Zenoss - from initial services engagement and deployment, to ongoing customer support and Services, account management, training, and finally to the subscription renewal process. He brings over 20 years of experience in ensuring customer success.

Prior to joining Zenoss, Brian had worldwide responsibility for Services delivery of the Virtualization product portfolio at Quest Software. Brian joined Quest through the successful acquisition of Surgient, where he was VP of Client Services and was instrumental in the development of the first private cloud platform for Global 2000 enterprise customers. Prior to Surgient, Brian served in a senior management role to build the Services, Support and Sales Engineering organizations at WhisperWire, a venture backed telecommunications sales effectiveness start up, later acquired by Convergys Corporation. Prior to WhisperWire, Brian worked in the defense industry delivering virtual reality and visual simulation trainers to the armed forces.

Brian holds a B.S. in Aerospace Engineering from the University of Texas at Austin and M.S. in Industrial Engineering from the University of Alabama at Huntsville.