Development/IT

• IT Manager
• Senior Software Developer

Sales/Marketing

• Manager, Inside Sales
• Inside Sales Representative
• Enterprise Account Executive

Engineering/Services

• Pre-Sales Engineer
• Client Services Engineer

IT Manager

• Open Position:
  

  Zenoss is looking for a motivated, independent, and hard working individual to lead and support their internal IT team and systems.  This is a technical manager role requiring both leadership and hands on system administration.  A wide breadth of knowledge across multiple platforms and technologies will be required to be successful.   A complete understanding of how the business units operate and the systems used to support them is also required.  This position is a blend of business and IT supporting a technically advanced organization.

• Job responsibilities include but are not limited to:
  • At a technical level, support, maintain, and grow all internal IT systems used to run the business
  • Work with business owners to solve business problems with IT system solutions
  • Manage a small team of technical resources
  • Prioritize IT project work to be in line with business strategic goals
  • Ensure business data is secure and protected from IT disasters
  • Author IT policy and procedures
  • Facilitate hardware and software acquisition as needed to support company initiatives
  • Provide technical support to employees at all levels
  • Nurture adoption of technology solutions throughout the business
  • Identify efficiencies and cost savings through use of IT systems
  • Work with business leaders to identify and deploy system solutions to meet business needs
  • Deliver a quick and flexible response to numerous high priority and short turnaround requests
  • Negotiate contracts and renewals with IT solution providers
• Qualifications include:
  • Minimum 10 years experience in IT or related field with 5+ years in a technical hands on management role
  • Wide breadth of technical experience across many platforms and archictectures
  • Job History with highly technical startup or small business.
  • Proven ability to translate business needs to IT system solutions
  • Proficiency with Business Reporting and Business Analytics
  • Experience negotiating contracts with IT system vendors
  • Track record of delivering IT projects on time and within budget
  • Proven adaptability to survive a rapidly growing and changing company.

  Technical Skills Required:

  • Extensive experience with virtualization, specifically VMware ESX and vSphere
  • Server administration for Linux and Windows
  • Network administration including switches, routers, firewalls, vpn, and wireless
  • Database administration for MySQL and Postgres
  • Website Server administration for Apache and Tomcat
  • Web Content Management System (CMS) administration
  • Avaya VOIP system administration
  • NetApp SAN administration
• Location: Annapolis or Austin
• Type: Full-time

To apply, please email jobs@zenoss.com. Include a cover letter, salary history, and attach your resume in plaintext, Microsoft Word or PDF format. Remember to specify the position for which you wish to apply.

Senior Software Developer

• Open Position:
  

  Zenoss is looking for a Senior Software Developer that will focus on designing and implementing new features for Zenoss Enterprise and Core. This person will be part of a fast-paced, Agile team focused on solving the problems of the next generation datacenter.

• Job responsibilities include but are not limited to:
  • Building highly scalable and reliable Web 2.0 applications to be used in enterprise applications
  • Collaborating with a team to design new features and functionality
  • Working with customers to maintain and enhance existing product lines
  • Learning new technologies quickly and leveraging 3rd party tools to speed delivery
• Qualifications include:
  • BS degree in Information Systems, Computer Science, or Engineering.
  • 7+ years of programming experience with excellent understanding of OO concepts
  • 4+ years of experience programming with Java
  • 2+ years of web application development
  • 1+ years of experience with Python
  • Experience designing and implementing large scale systems
  • Experience with open source development techniques
  • Experience working with Agile processes, such as Scrum
  • Experience with SNMP and other network management protocols a bonus
• Location: Austin, TX
• Type: Full-time/Regular

To apply, please email jobs@zenoss.com. Include a cover letter, salary history, and attach your resume in plaintext, Microsoft Word or PDF format. Remember to specify the position for which you wish to apply.

Manager, Inside Sales

• Open Position:
  

  Zenoss is looking for an energetic Sales leader with experience creating and growing an inside sales/lead gen organization.

• Job responsibilities include but are not limited to:
  • Achieve sales goals by recruiting, hiring, training and retaining quota carrying inside sales personnel
  • Manage the activities of the business developers including goal setting, mentoring, monitoring and evaluation
  • Team development with a goal of customer attainment, satisfaction and retention
  • Create and direct effective sales programs
  • Work with marketing to plan and develop lead generating programs to drive new opportunities
  • Day to day management of inside sales personnel including supervising, coaching, appraising and evaluating performance
• Qualifications include:
  • 3-5 years Sales and Sales leadership experience managing a team of business developers/ inside sales
  • Proven track record managing teams and achieving quotas
  • Strong CRM skills – workflow, reporting, dashboards
  • Experience leading a team selling an early stage, new technology
  • Strong sales training skills – lead by example, teach and train on best practices and successful sales skills
  • Experience working in a fast paced, dynamic company
• Location: Austin, TX
• Type: Full-time/Regular

To apply, please email jobs@zenoss.com. Include a cover letter, salary history, and attach your resume in plaintext, Microsoft Word or PDF format. Remember to specify the position for which you wish to apply.

Inside Sales Representative

• Open Position:
  

  Over the past 4 years, Zenoss has become widely recognized as a new leader in the next generation of IT management (a $15B global software market). Through our unique technology and innovative approach we are not only changing the economics of IT management, but also creating a new customer experience. Our company is a dynamic, rapidly growing, meritocracy that rewards contribution and thrives on innovation and collaboration. 

   

  Zenoss is looking for a talented market developer who can process, identify, and qualify sales opportunities for our open source IT management software and distribute qualified leads to the sales organization for action. This role requires a motivated self-starter capable of making things happen and delivering results. This is an outbound lead qualification position - you must be comfortable on the phone and motivated to contact prospects via multiple methods in order to achieve your targets.  
• Job responsibilities include but are not limited to:
  • Process, identify and qualify leads into sales opportunities
  • Be comfortable and proficient in identifying key decision makers across various organizations and uncovering the compelling events that will drive qualified opportunities for our sales organization
  • Be confident in positioning our open source IT management products and value proposition to IT operations prospects from the operator level to the executive level
  • Manage a large and growing database of leads in Sugar CRM, efficiently processing all opportunities, tracking, reporting and maintaining them until they are established in the sales pipeline
  • Develop qualified leads by researching, profiling, cold calling, and networking targeted companies/contacts
  • Support a variety of inbound and outbound marketing programs 
• Qualifications include:
  • Bachelor’s degree or equivalent experience
  • 2+ years inside sales and/or lead generation experience, preferably in the software industry
  • Demonstrated work ethic and consistent track record of over achievement
  • Excellent verbal, phone, and email communications skills
  • Advanced user of modern web/online communication technologies
  • Strong negotiation skills and ability to influence those with authority
  • Initiative to prospect calls
  • The ability to adapt, contribute and succeed in a rapidly changing, early stage company environment
  • You must be positive, flexible, willing to learn, and constantly push yourself to succeed. 

   

• Location: Austin, TX
• Type: Full-time/Regular

To apply, please email jobs@zenoss.com. Include a cover letter, salary history, and attach your resume in plaintext, Microsoft Word or PDF format. Remember to specify the position for which you wish to apply.

Enterprise Account Executive

• Open Position:
  

  Telco/Service Provider Sales

  Be a part of a dynamic, fast paced and growing sales environment where everyone makes an impact. We are seeking a high energy individual to be part of our Service Provider Sales Team. This role requires a proven self starter capable of making things happen and delivering results. The ideal candidates will have experience in Enterprise Software Sales and have a track record and knowledge of the Service Provider marketplace with a strong Telco/OSS focus.

• Job responsibilities include but are not limited to:
  • Selling and closing. This role is a hunter, not a farmer.
  • Leverage relationships with IT decision makers in Telco/Service Provider Companies
  • Conduct outbound calls to strategic prospects
  • Prospect within assigned territory to uncover new opportunities and account targets
  • Manage forecasts, close deals, and track customer data using company standard CRM tools
  • Participate in internal sales training and programs to maintain the highest knowledge and proficiency in Zenoss offerings and industry trends with Cloud Service Providers
  • Attain expert knowledge of Zenoss products & solutions
  • Manage all aspect of sales cycle (strategic, business & technical)
  • Work in fast pace dynamic marketplace.
• Qualifications include:
  • Proven/Quantifiable track record of over-achievement in 5 of the last 7-10 years
  • Earnings history of $250,000+ in 5 of the last 7-10 years
  • Track record of closing tactical and enterprise wide transactions
  • Experience in applying solution selling methodologies to maximize corporate revenue growth
  • Experience selling complex software-based solutions such as network security or Network and Systems management solutions
  • Experience with Cloud Service Provider solutions
  • Successful track record of building start-up technology companies
  • College degree preferred
• Location: Open/Flexible
• Type: Full-time/Regular

To apply, please email jobs@zenoss.com. Include a cover letter, salary history, and attach your resume in plaintext, Microsoft Word or PDF format. Remember to specify the position for which you wish to apply.

Pre-Sales Engineer

• Open Position:
  

  Zenoss is currently recruiting for Pre-Sales Systems Engineers. We are seeking high energy individuals to work with our sales team to bring Zenoss solutions to our clients. The ideal candidates will have experience in all aspects of the technical sales cycle including product demonstrations, technical presentations, requirement analysis and evaluation management. Experience in the federal space is a must. This position will require approximately 40% travel to various client locations.

• Job responsibilities include but are not limited to:
  • Attain expert knowledge of Zenoss products
  • Technical Presentations
  • Product Demonstrations
  • Managing the product evaluation process
  • Customization and enhancement of Zenoss to meet prospect requirements
  • Work closely with sales team to exceed customer expectations
  • Working with Zenoss Community and Engineering to drive requirements for new product features
• Qualifications include:
  • Strong knowledge of Unix/Linux and Windows administration.
  • Experience with SNMP
  • Knowledge of Network infrastructure systems
  • Strong knowledge of Python
  • Experience in virtualization
  • Knowledge of enterprise monitoring applications: BMC, Tivoli, CA, HP
  • Knowledge of open source monitoring systems such as Nagios a plus
  • Effective communication skills
  • Flexibility to travel as required and to work hours needed to meet customer deliverables.
  • Self-motivated with the ability to quickly understand complex customer IT infrastructures.
• Location: Open/Flexible
• Type: Full-time/Regular

To apply, please email jobs@zenoss.com. Include a cover letter, salary history, and attach your resume in plaintext, Microsoft Word or PDF format. Remember to specify the position for which you wish to apply.

Client Services Engineer

• Open Position:
  

  Zenoss is looking for a motivated problem solver to join our Client Services Engineering team. This role is responsible for providing high caliber implementation and professional services to our Enterprise Customers.

  A focus on customer satisfaction, attention to detail and a strong technical background are necessary for success.  This position will require approximately 40% travel to various client locations.

• Job responsibilities include but are not limited to:
  • Technical Services such as requirements analysis, architecture, deployment and customizations
  • Product training and mentoring
  • Working with Engineering and Product Management to help drive requirements
  • Project planning and management
• Qualifications include:
  • Bachelor's degree or equivalent experience
  • Strong knowledge of Unix/Linux and Windows administration
  • Experience with SNMP, Python, Java and Zope are pluses
  • Knowledge of Network infrastructure systems
  • Knowledge of enterprise monitoring applications: BMC, Tivoli, CA, HP
  • Experience in the implementation of enterprise monitoring systems
  • Cloud, Telco, Managed Service Provider, OSS experience a plus
  • Effective communication skills
  • Flexibility to travel as required and to work hours needed to meet customer deliverables.
  • Self-motivated with the ability to quickly understand complex customer IT infrastructures
  • Demonstrated work ethic and consistent track record of over achievement
  • The ability to adapt, contribute and succeed in a rapidly changing, early stage company environment
  • Attention to detail is critical
• Location: Open
• Type: Full-time

To apply, please email jobs@zenoss.com. Include a cover letter, salary history, and attach your resume in plaintext, Microsoft Word or PDF format. Remember to specify the position for which you wish to apply.