Why Use Zenoss for Event Management?

In many enterprise IT environments, departments take a siloed approach to event management, using point solutions acquired over time to monitor all of the different types of components in the environment. However, point solutions do not provide a holistic, consistent, real-time view of all of the system events, fault notifications, and status changes occurring in the environment.

Having a single source of critical events is critical when you are responsible for keeping an integrated infrastructure running. Today’s modern datacenter requires a more efficient, real-time, consolidated view across all IT infrastructure components — physical, virtual, converged, and cloud.

Zenoss Service Dynamics provides a single source for system events, fault notifications, and status changes for your entire IT infrastructure. The comprehensive set of event management features Zenoss provides helps you manage event noise across all of your IT resources — compute, network, storage, converged infrastructure, and virtualization/cloud.

With Zenoss event management, you can work with events throughout their lifecycle. By default, Zenoss displays only the most important events. However, Zenoss stores all events, including closed events, in a database so they are available for later review. Events are stored for 90 days by default, but you can also specify longer or shorter time periods based on your specific business needs. You can also forward events stored in the database to other IT systems in your environment as needed.

Events are searchable, so you can quickly narrow your view to focus on a specific area of concern, such as a specific resource or specific text in an event summary. Administrators with appropriate permissions can acknowledge and close events.

Zenoss also automatically de-duplicates events. If an event occurs multiple times, instead of clogging up your event management console with hundreds or even thousands of events, Zenoss uses event classes and “fingerprints” to match identical events. Zenoss then simply increases the event counter, reducing event “noise” and simplifying and streamlining your event management.

Zenoss Event Management Capabilities

  • Consolidation of events from multiple devices, systems, and locations, as well as support for two-way event acknowledgement.
  • Deduplication that turns streams of identical events into single events.
  • Infrastructure event enrichment that provides event context such as identifying services, groups, and locations related to the event.
  • Broad, agentless event collection support across servers, networking devices, environmental monitors, applications, databases, and virtualization/cloud management systems.
  • Assignment of new events to event classes for policy-based handling mapped to a common schema.
  • Automatic network topology-based event suppression that prevents event floods from devices downstream of a failed connection.
  • Notifications that send relevant events to interested parties at appropriate times, and automatically suppress notifications during maintenance windows.
  • Event transforms that provide customizable, extensible methods to enrich events with diagnostic information and correlation of event combinations for aggregated meaning, additional filtering, or extended context.
  • Movement of less-important events from the real-time interface to a historical database, or dropping of less-important events as appropriate.

Global Operations Management

For large enterprise data centers that require multi-domain/multi-instance event management support, Zenoss Service Dynamics provides Global Operations Manager in addition to its standard event management capabilities.

Global Operations Manager provides a consolidated view of events, in a single event console, from one or more Zenoss instances. Global Operations Manager capabilities include:

  • Consolidation of events from multiple devices, systems, and locations into a central, enterprise-wide event management view.
  • Consolidated event console, with direct links to devices, components, groups, locations, systems, and device classes, on the corresponding source instance.
  • Replication of event updates back and forth between the source and target instances.
  • Support for two-way synchronization of management activities (closing, acknowledging, re-opening, and adding notes to events) between the source Zenoss instance and the target Zenoss instance.

Whether you are managing events in one instance of Zenoss or you have several Zenoss instances deployed across multiple geographic or organizational boundaries, Zenoss provides the consolidated, real-time insight you need into your infrastructure events and helps you more efficiently manage the performance and availability of your IT services.