Production states

Production state determines whether a device is monitored, and can be used to control several elements of the event system, such as whether an event will produce a remote alert (email or page).

Choose a production state for a device based on the following criteria:

  • You want the device to be monitored.
  • You want the device to appear on the dashboard.
  • You want alerting to occur.

The following table lists production states and their characteristics.

Production state Devices monitored? Appear on dashboard?
Production Yes Yes
Pre-Production Yes No
Test Yes No
Maintenance Yes Might appear
Decommissioned No No

When you add a device to the system, its default state is Production. You can add triggers and notifications to alert you to various conditions that occur in the system, such as production state changes or a severity level being reached. For example, set a trigger for a device reaching either a production or a maintenance state and a severity of Error or higher. You can then notify users when this trigger condition is met. For more information, see Working with triggers.