Clearing heartbeat events

If you have devices configured to send a recurring event that is mapped to a heartbeat class, you can clear stale heartbeat events.

To clear the heartbeat events associated with a device:

  1. Navigate to ADVANCED > Settings.
  2. In the left panel, select EVENTS.
  3. At the bottom of the Event Configuration page, click the Clear button in the Clear Event Heartbeats section. The system displays a brief message banner.