Creating support bundles

  1. As an administrator, navigate to ADVANCED > Support. The Support Bundles window appears.
  2. Click Add. A window appears indicating that the support bundle will continue to be gathered even after closing the window.
  3. Click OK. The Create Support Bundle window displays. Click Close. The support bundle will continue to be gathered. You can monitor the job log for progress. You can continue working with the system during this time.
    Figure 139. Create Support Bundle window Create Support Bundle window
  4. When the completed support bundle appears in the Support Bundles window, click on its row and click Download to send the support bundle .zip file to your browser's downloads folder.
    Figure 140. Support Bundles window