# Initiating the import

In the initial import, service models from the exported file are imported into the sandbox, the product attempts to reconcile service model members from the originating system with entities on the target system, and output files are generated to show the result of the reconciliation attempt and actions to take.
Prerequisites:
1. Initiate the import.
zenimpactimport -i svc_export.graphml
The exported data is imported to the target system; the first reconciliation attempt is made, and generated text files report the results.
2. Review import results in file svc_export.graphml.latest.txt, and then proceed as follows: