Installing the Service Impact server

This procedure describes how to install the Service Impact server on a dedicated host.
  1. Log in to the Service Impact server host as root, or as a user with superuser privileges.
  2. Download the Service Impact server RPM file from
    Contact your Zenoss representative for login credentials.
  3. Install the Service Impact server.
    yum --nogpgcheck localinstall zenoss_impact*
    The installation process adds a new user, zenossimpact, and places the Service Impact server software in /opt/zenoss_impact.
  4. Optional: Mount a separate filesystem at /opt/zenoss_impact/var/db, if desired.
    The Service Impact server database can become very large, and filesystem performance affects the overall performance of Service Impact.
  5. Start a shell as the zenossimpact user.
    su - zenossimpact
  6. Configure connection properties between the Service Impact server and Resource Manager.
    1. Change directory to $IMPACT_HOME/etc.
      cd $IMPACT_HOME/etc
      This directory contains the server configuration files.
    2. Create one variable for the fully-qualified domain name of the Resource Manager master host and another for the password of the Resource Manager admin user.
    3. Edit the RabbitMQ properties file.
      EXT=$(date +"%j-%H%M%S")
      sed -i.${EXT} -e '/^#amqphost/ s/#//' \
        -e '/^amqphost/ s/localhost/'$MASTER'/' \
    4. Edit the server properties file.
      EXT=$(date +"%j-%H%M%S")
      sed -i.${EXT} -e '/^#dsa.amqp.uri/ s/#//' \
        -e '/^dsa.amqp.uri/ s/localhost/'$MASTER'/' \
        -e '/^ s/#//' \
        -e '/^ s/localhost/'$MASTER'/' \
        -e '/^#dsa.zenoss.password/ s/#//' \
        -e '/^dsa.zenoss.password/ s/=zenoss/='$ADMIN'/' \
        -e '/^ s/#//' \
        -e '/^ s/localhost/'$MASTER'/' \