Installing the Service Impact server

This procedure describes how to install the Service Impact server on the Resource Manager master host.
  1. Log in to the Resource Manager master host as root, or as a user with superuser privileges.
  2. Download the Service Impact server RPM file from
    Contact your Zenoss representative for login credentials.
  3. Install the Service Impact server.
    yum --nogpgcheck localinstall zenoss_impact*
    The installation process adds a new user, zenossimpact, and places the Service Impact server software in /opt/zenoss_impact.
  4. Change the value of the JAVA_HOME variable that the Service Impact server uses.
    sed -i 's|JAVA_HOME=.*$|JAVA_HOME=/usr/java/zenoss_impact|' \
  5. Optional: Mount a separate filesystem at /opt/zenoss_impact/var/db, if desired.
    The Service Impact server database can become very large, and filesystem performance affects the overall performance of Service Impact.
  6. Start a shell as the zenossimpact user.
    su - zenossimpact
  7. Configure connection properties between the Service Impact server and Resource Manager.
    1. Change directory to $IMPACT_HOME/etc.
      cd $IMPACT_HOME/etc
      This directory contains the server configuration files.
    2. Create one variable for the fully-qualified domain name of the Resource Manager master host and another for the password of the Resource Manager admin user.
    3. Edit the RabbitMQ properties file.
      EXT=$(date +"%j-%H%M%S")
      sed -i.${EXT} -e '/^#amqphost/ s/#//' \
        -e '/^amqphost/ s/localhost/'$MASTER'/' \
    4. Edit the server properties file.
      EXT=$(date +"%j-%H%M%S")
      sed -i.${EXT} -e '/^#dsa.amqp.uri/ s/#//' \
        -e '/^dsa.amqp.uri/ s/localhost/'$MASTER'/' \
        -e '/^ s/#//' \
        -e '/^ s/localhost/'$MASTER'/' \
        -e '/^#dsa.zenoss.password/ s/#//' \
        -e '/^dsa.zenoss.password/ s/=zenoss/='$ADMIN'/' \
        -e '/^ s/#//' \
        -e '/^ s/localhost/'$MASTER'/' \