Removing Service Impact

  1. Log in to the Control Center browser interface.
  2. In the Applications table, click the Resource Manager instance to modify.
  3. Scroll down to the Services table, and then collapse the child services of the Infrastructure and Zenoss services.
  4. Stop the Zenoss service, and then verify that its child services are stopped.
    1. In the Actions column of the Services table, click Stop.
    2. In the Service column, click Zenoss, and then scroll down to verify that all child services are stopped.
  5. Create a snapshot.
    1. Log in to the Control Center master host as a user with serviced CLI privileges.
    2. Create a snapshot.
      serviced service snapshot Zenoss.resmgr
      On completion, the serviced command returns the ID of the new snapshot.
  6. From the CLI, start the services that are required for the removal of Service Impact: zeneventserver and zope.
    serviced service start zeneventserver && serviced service start zope
  7. Remove the ZenPacks.zenoss.Impact ZenPack, and then remove the zenimpactstate service.
    1. Remove the ZenPack.
      serviced service run zope zenpack-manager \
        uninstall ZenPacks.zenoss.Impact
  8. Stop and remove the Infrastructure/Impact service, and then remove the ZenPacks.zenoss.ImpactServer ZenPack.
    1. Stop the Infrastructure/Impact service, then wait 10 seconds.
      serviced service stop Infrastructure/Impact
    2. Remove the Infrastructure/Impact service.
      serviced service remove Infrastructure/Impact
    3. Remove the ZenPack.
      serviced service run zope zenpack-manager \
        uninstall ZenPacks.zenoss.ImpactServer
  9. In the Control Center browser interface, restart the Zenoss subservices.