Verifying installation success and correct ETL operation

Installation success should be immediately verified as follows. If any of the verification steps fail, refer to the Analytics configuration documentation for specific troubleshooting procedures:

  1. Create a user account (or update an existing one) with BOTH the “Manager” and “ReportingUser” roles in Resource Manager and note the username and password. Log out of Resource Manager, and then log in to Resource Manager again using this user account. Navigate to Reporting > Advanced in the Resource Manager UI and successfully confirm that you were redirected to the Analytics UI and automatically logged into analytics. This confirms that single-sign on between Resource Manager and Analytics is working correctly. Note that the built-in Resource Manager “admin” account cannot be used for this purpose.
  2. From the Reporting > Configuration screen in the Resource Manager UI, click the Add Batches button. Simply verify the MODEL, EVENTS and an entry matching the name of each collector (for Perf ETL extractors) are listed in the Extractor drop-down. This confirms that the extractor daemons have successfully registered with the Analytics server and that therefore the Analytics server will automatically schedule work for them on an ongoing basis.
  3. Wait until at least midday local time on the day AFTER installation before proceeding with this step. This gives Analytics time to have scheduled and executed MODEL, EVENT, and PERFORMANCE extracts for each collector and to have aggregated that data which is necessary before any out-of-the-box data analytics capabilities in Analytics will show data. Then verify the following:
    1. That all batches in Reporting > Configuration screen with an end time of within 15 mins prior to the current time are marked “COMPLETED”.
    2. Log in to Resource Manager using the test user account created in verification step 1 above. Navigate to Reporting > Advanced in the Resource Manager UI and then View > Repository in the Analytics UI. Verify that executing the following reports with a date range of “DAY-1” to “DAY-1” returns some data.
      • Zenoss > Current Reports > Event Reports > Events by Class Report
      • Zenoss > Current Reports > Device Performance > Availability, CPU Usage, and Memory Usage Exceptions Report. You may need to adjust all the input parameters specifically to match your environment to get results from this report, for example, Availability < 101%, Memory/CPU Usage > 0%.

    If all three of these verification steps succeeded, congratulations, your Analytics installation was successful! You should proceed to read the documentation on Working with Analytics and perform further initial ETL configuration activities before you are ready to start using the capabilities provided by Zenoss Analytics.