Importing service model definitions

Perform the procedures in this section to import a service export file in graphml format that contains service model definitions.

The service models in the export file are imported into a non-operational "sandbox" environment on the target system. The service model remains hidden in the sandbox through the reconcile phase, and does not appear in the browser interface until you perform the final commit.

The import and reconcile process typically supports files that were exported by the same or different Resource Manager instance and version (older or newer), and Service Impact versions (older or newer). If an export file’s content is incompatible with a version of import, incompatibilities can usually be resolved by adjusting the graphml file content or structure.