Notes and workarounds

Downloading files for this release

To install this release, download the Service Impact files from the File Portal - Download Zenoss Enterprise Software site. If you do not have login account for the site, you may request one by contacting Zenoss Support.

Installation and upgrade procedures are detailed in the following guides:
  • Zenoss Service Impact Installation Guide for Resource Manager 5.x
  • Zenoss Service Impact Installation Guide for Resource Manager 4.2

The following table identifies the files to download for each supported installation or upgrade scenario.

Required files
Resource Manager Required files
5.1.x ZenPack.zenoss.ImpactServer-5.1.4.0.0-py2.7.egg
ZenPack.zenoss.Impact-5.1.4.0.0-py2.7.egg
5.0.x ZenPack.zenoss.ImpactServer-5.1.4.0.0-rm5.0.x-py2.7.egg
ZenPack.zenoss.Impact-5.1.4.0.0-py2.7.egg
4.2.5 with RPS 671 or later zenoss_impact-5.1.4.0.0.noarch.rpm
ZenPack.zenoss.ImpactServer-5.1.4.0.0-py2.7.egg
ZenPack.zenoss.Impact-5.1.4.0.0-py2.7.egg
4.2.4 with RPS 854 or later zenoss_impact-5.1.4.0.0.noarch.rpm
ZenPack.zenoss.ImpactServer-5.1.4.0.0-py2.7.egg
ZenPack.zenoss.Impact-5.1.4.0.0-py2.7.egg
4.2.4 with RPS 819 zenoss_impact-5.1.4.0.0.noarch.rpm
ZenPack.zenoss.ImpactServer-5.1.4.0.0-py2.7.egg
ZenPack.zenoss.Impact-5.1.4.0.0-py2.7.egg
ZenPacks.zenoss.AdvancedSearch, version 1.1.5 or later. This ZenPack must be installed on your Resource Manager master host. Follow the standard steps for ZenPack installation, as documented in the Zenoss Resource Manager Administration Guide.