Production States

Production state determines whether a device is monitored, and can be used to control several elements of the event system, such as whether an event will produce a remote alert (email or page).

Choose a production state for a device based on whether you want:

  • The device to be monitored
  • The device to appear on the dashboard
  • Alerting to occur

The following table lists production states and their characteristics.

Production State Devices Monitored? Appear on Dashboard?
Production yes yes
Pre-Production yes no
Test yes no
Maintenance yes may appear
Decommissioned no no

When you add a device to the system, its default state is Production. You may want to add triggers and notifications to alert you to various conditions that occur in the system, such as production state changes or a severity level being reached. For example, you can set up a trigger when a device is in either a production or a maintenance state and has a severity of Error or higher. You can then notify users when this trigger condition is met. For more information, see Working with Triggers.