Removing Service Impact

  1. Log in to the Control Center browser interface.
  2. In the Applications table, identify the name of the Resource Manager instance to modify.
  3. Scroll down to the Services table, and then collapse the subservices of the Infrastructure and Zenoss services.
  4. Stop the Zenoss service, and then verify its subservices are stopped.
    1. In the Actions column of the Services table, click Stop.
    2. In the Service column, click Zenoss, and then scroll down to verify all subservices are stopped.
  5. Create a snapshot.
    1. Log in to the Control Center master host as a user with serviced CLI privileges.
    2. Create a snapshot.
      serviced service snapshot Zenoss.resmgr
      On completion, the serviced command returns the ID of the new snapshot.
  6. Restart required services.
    1. Click the Zenoss service to expand its subservices.
    2. Restart the zeneventserver subservice.
  7. Restart required services.
    1. Click the Zenoss service to expand its subservices.
    2. Restart the following subservices.
      • Impact
      • zeneventserver
  8. Remove the ZenPacks.zenoss.Impact ZenPack, and then remove the zenimpactstate service.
    1. Remove the ZenPack.
      Resource Manager 5.0.x:
      serviced service run zope zenpack \
        uninstall ZenPacks.zenoss.Impact
      Resource Manager 5.1.x or later:
      serviced service run zope zenpack-manager \
        uninstall ZenPacks.zenoss.Impact
    2. (Resource Manager 5.1.x or later only) Remove the zenimpactstate service.
      serviced service remove impact
    3. In the Control Center browser interface, refresh the page.
      The zenimpactstate service is removed.
  9. Stop and remove the Impact service, and then remove the ZenPacks.zenoss.ImpactServer ZenPack.
    1. Stop the Impact service.
      serviced service stop Impact
    2. Remove the Impact service.
      serviced service remove Impact
    3. Remove the ZenPack.
      Resource Manager 5.0.x:
      serviced service run zope zenpack\
        uninstall ZenPacks.zenoss.ImpactServer
      Resource Manager 5.1.x or later:
      serviced service run zope zenpack-manager \
        uninstall ZenPacks.zenoss.ImpactServer
  10. In the Control Center browser interface, stop the zeneventserver service, then start the Zenoss services that you stopped previously.