Service Assurance Is Your New Business Model

Service Assurance Is Your New Business Model
As consumers, we see the results of digital transformation on a daily basis in the form of new services offered by companies across every sector. Mobile check cashing, self-driving cars, and even customer loyalty apps from fast food chains like McDonald’s and Taco Bell are all examples of services created by businesses that think about digital engagement as their primary form of customer interaction and innovation. These services are the result of corporate-led business mandates, and they’re aimed squarely at keeping companies relevant, and flexible, in a modern economy powered by big data, instantaneous customer interaction and constant innovation.
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