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In this session, we will review the new IT4IT standard and how and why Service Now has adopted this new IT4IT standard. We will discuss the benefits for the entire IT management ecosystem and use cases where applying the IT4IT standard has helped organizations deliver better business outcomes and fulfill their digital transformation agendas. We will demonstrate why the IT4IT standard is relevant to everyone — helping IT vendors and consumers standardize on a common functionality, data and interfaces, enabling easier plug-n-play interoperability for the entire IT management ecosystem.
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Every company deals with a dizzying array of "event storms" coming from scattered systems across physical, virtual, converged, and hybrid cloud environments. Add the challenge of triaging events...