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Acxiom has deployed Zenoss Resource Manager to monitor UCS, vSphere, NetApp storage, Windows (WinRM & SNMP), Cisco network, external SaaS synthetic, etc. environments. Their business model provides for their large customers to have dedicated marketing solutions teams that make sure the solution is functioning. For enterprise efficiency, the solutions for Acxiom's customers share central infrastructure and products. To allow marketing services teams to provide optimal service to their critical customers, they empower them with deep information on their central products and shared network infrastructure, links and firewalls. The event visibility improves triage and time to resolution.
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ServiceNow and Zenoss are integrated partners. What does this integration offer your company? Michael Shannon, deployment architect at Zenoss, offers insight on the value of the ServiceNow...