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Webcast

Empathy in Monitoring

In this session, Secure-24 shares the importance of using empathy to influence monitoring decisions. It is critical to put yourself in both the stakeholders' and the support engineers' shoes to create a solution that isn't too noisy and at the same time meets the stakeholders' requirements. They use real-world examples and facilities available in Zenoss to aid in this process.

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Empathy in Monitoring

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