The ability to consider all facets of a problem set through comprehensive coverage or a holistic approach is nonnegotiable in the service-centric IT organization.

This includes complete visibility across cloud and data center environments in order to quickly alert, isolate and resolve network outages and performance issues before they affect IT service delivery.

Regardless of physical, virtual and logical relationships and dependencies, service-centric IT organizations employ monitoring platforms that automatically discover devices and applications so they can immediately begin monitoring across multivendor environments — providing complete visibility into the network.

To learn more, download the complete e-book: 7 Characteristics of Service-Centric IT Organizations.