Seventy percent of organizations have already moved at least one application or a portion of their infrastructure to the cloud. While the majority started with stand-alone private clouds, companies are increasingly migrating both applications and infrastructure to the cloud, with 56 percent taking a hybrid approach to IT operations. This trend places even more emphasis on the need to evolve beyond simple hardware and system monitoring. The pervasiveness of hybrid IT exacerbates the need for intelligent IT service assurance — the technology and processes that ensure IT services and applications are always on.
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