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One strategy for managing increasing organizational complexity is the adoption of the IT infrastructure library (ITIL), a framework of best practices that aligns IT services with business needs. Configuration management databases(CMDBs) are the key to implementing ITIL-based management. In its most basic definition, a CMDB is a repository that acts as a data warehouse for information technology (IT) installations. It holds configuration items (CIs), which are the fundamental structural units of a configuration management system. Examples of CIs include individual requirements documents, software, models and plans.
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